ACCC Releases Scathing Final Report into Loyalty Programs

The Australian Competition & Consumer Commission (ACCC) has made numerous recommendations in its 149-page final report on loyalty programs, which was released today. The ACCC says that changes are needed to protect consumers, warning that unfair practices of loyalty programs could cause real harm. The Australian Frequent Flyer made a detailed submission to the ACCC’s … Continued

Alliance-Wide Upgrades Coming to Oneworld?

You may soon be able to upgrade with your Qantas Frequent Flyer points on all Oneworld airline flights, including with Qatar Airways, Japan Airlines, British Airways and American Airlines. The Oneworld alliance is currently working on a new “upgrade award” system that would allow frequent flyers with any Oneworld airline to upgrade on flights across … Continued

Is Qantas’ New “Premium Boarding” Working?

Last week, Qantas promised to fix its broken priority boarding system by implementing an “enhanced premium boarding experience” for domestic flights. The new priority boarding process has now been in place at six major Australian domestic airports for a week. But has the implementation been successful? As part of the new premium boarding process, Qantas … Continued

Air China Business Class: Europe to Australia from $2,400 return

It’s that time of year again for Black Friday sales, and there are currently some outstanding flight deals available. For example, a Star Alliance airline is currently offering lie-flat Business Class flights from Europe to Australia for as little as $2,400 round-trip! That’s less than a third of the usual price, and significantly cheaper than … Continued

Emirates Retimes Melbourne-Singapore to 2am Departure

Emirates will change the schedule of its daily Melbourne-Singapore service, which continues to Dubai, from 30 March 2020. Instead of leaving Melbourne at 6pm, EK405 will shift to a departure time of 2.25am (or 3.25am during daylight savings in Australia). This means the flight will arrive in Singapore at 8.15am, instead of just before midnight. … Continued