FlyPelican passengers departing from Sydney or Canberra on selected fare types can now enjoy access to the Virgin Australia Lounge ahead of their flight. From this week, FlyPelican passengers booked on a Pelican Corporate or Pelican Flexible fare receive lounge access, where available, as an inclusion with their ticket. This is available regardless of your … Continued
Virgin Australia has improved the range of food and drinks available for sale in its onboard retail menu, with new options including hot food for passengers in Economy Class on domestic and international flights. Virgin has added nine new menu items to its buy on-board retail menu including muffins, Violet Crumble chocolate bars and Cheezels. … Continued
Qantas will launch direct Perth-Rome flights from June 2022, with 3x weekly flights during the European summer when demand for leisure travel to Italy is at its peak. Running from 22 June until 6 October 2022, the seasonal flights will be operated by the airline’s Boeing 787-9 Dreamliners. The flights will run as a Sydney-Perth-Rome … Continued
Virgin Australia will end its long-standing partnership with Delta Air Lines next year, switching instead to United Airlines. Subject to government approval, the new agreement between Virgin Australia and United is due to begin from April 2022. Members of Virgin’s Velocity Frequent Flyer program will soon be able to earn and redeem points, and earn … Continued
Last week, Australian Frequent Flyer exposed the dire state of the service being provided by the Qantas call centre. Many customers are waiting hours on hold, only to speak to staff who can’t assist with even basic requests – or for their calls to be disconnected. Clearly, this story has resonated with Australians. Following last Thursday’s … Continued