Prior to COVID-19, the Singapore Airlines call centre was generally excellent. It didn’t take long to get through to an operator, and the Singapore-based staff were able to competently assist with most requests. Unfortunately, it’s now quite a different story. It appears that Singapore Airlines has closed its Singapore-based call centre during the pandemic and … Continued
Air New Zealand will reopen all of its international airport lounges over the coming weeks as New Zealand prepares to reopen its border to the world. Currently, all Air New Zealand international lounges are closed except in Rarotonga, Christchurch and Auckland. The Auckland lounge is currently only open until 3.30pm, meaning it is open for … Continued
New Zealand will reopen its border to Australian tourists next month, with quarantine-free travel from Australia resuming from 13 April 2022. Following this announcement, Qantas quickly announced an increase to services from Sydney to Auckland from the date of the border reopening. It will also resume daily Brisbane-Auckland, Melbourne-Auckland and Sydney-Christchurch flights from 13 April, … Continued
Qantas will reopen its international Business Lounges in Sydney, Melbourne and Brisbane on 27 March 2022, as more international flights resume. This will relieve some of the pressure on the Qantas First Lounges in Sydney and Melbourne, which had been getting quite full lately during peak times as more people return to the skies. Meanwhile, … Continued
Qantas Frequent Flyer is discounting the points required for selected Classic Flight Reward bookings in Economy Class by 30%, for bookings made between 16-20 March 2022. The discount is available on selected routes, for travel dates from 1 May 2022. Eligible routes include the “golden triangle” domestic routes between Sydney, Melbourne and Brisbane, as well … Continued