Guide to Virgin Australia’s Partnership with United Airlines

Velocity Frequent Flyer members can now earn and redeem points on United Airlines, as well as earning status credits and receiving reciprocal status benefits. Overall, this is great news for frequent flyers of both Virgin Australia and United. The partnership is reasonably comprehensive and there are benefits available in both directions. However, United MileagePlus members … Continued

Rex Withdraws from 7 Regional Routes

Rex will end all services on the Sydney-Canberra route this weekend, just over a year after entering the route. The announcement comes days after the regional airline revealed it will cease serving the Melbourne-Albury route at the end of May. Rex is also withdrawing from five other regional routes including Sydney-Bathurst and Adelaide-Kingscote at the end … Continued

Seats Lost in Qantas Call Centre Stuff-Up

When calling an airline to make a simple enquiry about a confirmed booking, you certainly wouldn’t expect them to cancel your entire ticket without your consent or knowledge. But that’s exactly what happened to a Qantas Frequent Flyer member recently after they called Qantas to enquire about changing their Business Class flights. AFF member davidhes had … Continued

Virgin Business Class Doesn’t Cater to Dietary Needs

On many levels, Virgin Australia now offers a better domestic Business Class service than Qantas. Ever since Virgin revamped its Business Class catering in March 2021, the on-board meals have generally been well received and the on-board service is typically excellent. (AFF’s long-running thread on Virgin Australia Business catering is a testament to this.) However, … Continued

Bonza Won’t Offer Website Bookings

Update (October 2022): Bonza has launched a travel agent portal to allow travel agents to book Bonza flights. It remains the case that the only way to book direct will be through Bonza’s app. In October 2021, Bonza announced plans to launch a new Australian low-cost airline connecting regional Australia with Boeing 737 MAX jets. … Continued