ACCC Seeking Submissions on Qantas Flight Credits
If you’ve had trouble using a Qantas flight credit or believe you were overcharged when doing so, the Australian Competition & Consumer Commission (ACCC) would like to hear from you.
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Airlines, Miles and Points
Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel.
We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you’re a seasoned traveller or just starting to explore the world of frequent flyer programs, you’ll find valuable advice to elevate your travel experience.
See below for articles on airlines, miles and points.
Virgin Australia Lounge Access on Arrival Remains Suspended
Prior to COVID-19, Virgin Australia offered lounge access for up to an hour after arrival at the destination airport to Business Class passengers and Velocity Platinum members. Arrivals lounge access
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Spare a Thought for the Poor Qantas Contact Centre Staff
It’s obvious to anyone who’s tried to contact Qantas recently – be it by phone, email, social media or elsewhere – that the airline has completely lost the plot when
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The Qantas Frequent Flyer Redemptions You Can’t Book Online
The Qantas website may have plenty of irritating IT bugs, and there are quite a few basic things that can’t be done on it. But one good thing about the
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Qantas “Enhances” Call Centre Experience at the Airport
Ever since Qantas closed its airport sales counters and service desks, customers at the airport with ticketing issues have been forced to phone the Qantas call centre. If you arrive
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