Velocity Introduces Carrier Charges on Singapore Airlines

Virgin Australia’s Velocity Frequent Flyer program has announced a range of changes to redemptions on Singapore Airlines, and there’s both good and bad news. The good news is that Singapore Airlines Premium Economy reward seats are now once again available to book using Velocity points. Velocity Frequent Flyer has also announced that the ability to … Continued

Qantas Mulls Lounge Membership Gifting for Points Club Plus

For Qantas Frequent Flyer members who earn at least 350,000 points each year, Points Club Plus membership comes with some great benefits. But for Qantas flyers who already hold Gold, Platinum or Platinum One status, one of the key Points Club Plus benefits is absolutely useless. Qantas has realised this, and could now be considering changes … Continued

Warning: Don’t Change Qantas Reward Bookings via Call Centre!

There appears to be a systematic problem where Qantas call centre staff are accidentally cancelling confirmed Classic Flight Reward bookings when customers call to enquire about changing their flights. Over recent months, multiple Australian Frequent Flyer members have reported that their Classic Reward bookings were cancelled without their knowledge after they phoned Qantas. In each … Continued

These Qantas International Lounges Are Now Open

Lounge access is now available at all of the international airports where Qantas currently flies except for Dili. Qantas today reopened its international Business Lounge in Wellington, as well as its Auckland Business & First Lounges. It also recently reopened its Singapore First Lounge and Perth International Transit Lounge, which is now available to eligible passengers … Continued

Airlines Slash Travel Agent Commissions

Many international airlines are about to slash the commissions they pay to Australian travel agents by as much as 80%, upending the traditional business model of travel agencies. From tomorrow (1 July 2022), airlines including Qantas and British Airways will reduce the base commission paid to travel agents via Billing and Settlement Plan (BSP) on … Continued