Many Qantas customers are already well aware of the major problems right now with the Qantas call centre. To Qantas’ credit, the horrifyingly long wait times have now started to come down. But even if you can get through to somebody and don’t get hung up on, trying to make or change a Classic Flight … Continued
Qantas’s loyalty business is now much more than just the Qantas Frequent Flyer program. There’s also Qantas Business Rewards, Qantas Club, Qantas Points Club, the Green Tier program, and alongside this, Qantas now sells everything from wine to insurance. There’s not much more that can be added, but that hasn’t stopped Qantas researching the possibility … Continued
Velocity Frequent Flyer members would normally need to earn at least 250, 500 or 1,000 status credits during a 12-month period to upgrade to Silver, Gold or Platinum status respectively. But Velocity routinely upgrades frequent flyers who are still just a little bit short of the published status credit target, provided they’ve flown the minimum required … Continued
Update (24 September): Limited Qatar Airways award availability has returned to the Qantas website, but only for certain travel dates and cabin classes. It appears that Qantas Frequent Flyer members now only have access to the full suite of Qatar Airways award availability for Economy bookings up to 249 days in advance, and Business/First Class … Continued
Jetstar Business Class seats on the Boeing 787 Dreamliner are not lie-flat but you’ll get more space, meals and drinks including champagne.