Airlines, Miles and Points

Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.

Jetstar Refunds Erroneous Change Fees

Jetstar Refunds Erroneous Change Fees

Jetstar has refunded passengers that were incorrectly charged a $131 fee to change their flight after Jetstar cancelled on them and failed to provide a suitable alternative. Australian Frequent Flyer member sammy had booked a return flight from Sydney to Maroochydore (Sunshine Coast) during a recent sale. This member had flown to the Sunshine Coast last … Continued

3 Aug 2020 Jetstar
ACCC Forces Etihad to Refund Cancelled Flights

ACCC Forces Etihad to Refund Cancelled Flights

Etihad will now offer full refunds to all passengers that purchased tickets in Australia, for flights that were cancelled by the airline due to COVID-19. It comes after the Australian Competition & Consumer Commission (ACCC) engaged with Etihad Airways over concerns passengers were being illegally denied refunds for flights booked in Australia that did not … Continued

30 Jul 2020 Etihad Airways
Turkish Airlines priority boarding sign

Triple Status Credit Offers Have Begun

It is widely anticipated that airlines will be doing everything they can to lure back customers in the coming period, as travel recovers from the COVID-19 shutdown. Cheap airfares, loyalty programs and special promotions will form a large part of that. Last month, we already saw a “triple frequent flyer points” offer from Qantas. It … Continued

23 Jul 2020 Other Airlines
Is it Illegal to "Souvenir" Airline Safety Cards?

Is it Illegal to “Souvenir” Airline Safety Cards?

Some frequent flyers like to collect things like boarding passes, airline amenity kits, business class pyjamas or in-flight magazines. But is it legal to collect the safety instruction cards found in aircraft seat pockets? Last week, Qantas operated three Boeing 747 joy flights before the “queen of the skies” is retired for good. Passengers on … Continued

21 Jul 2020 In Flight
Qantas 787 Dreamliner

Qantas Frequent Flyer Should Ditch the $99.50 Joining Fee

The past few months have demonstrated the importance to airlines of a frequent flyer program with as many engaged members as possible. At a time of significantly reduced flying, loyalty programs remain one of the only consistent sources of much-needed revenue for airlines such as Qantas. So, why on earth does Qantas Frequent Flyer still … Continued

20 Jul 2020 Qantas
A Qantas 747 Farewell Fit for a Queen

A Qantas 747 Farewell Fit for a Queen

Earlier this week, Qantas operated two successful Boeing 747-400ER joy flights out of Sydney and Brisbane. Today, the third and final joy flight will depart from Canberra. This will be the last time a Qantas 747 ever carries passengers. Many Australian Frequent Flyer members were on one of these joy flights. They’ve described them as … Continued

17 Jul 2020 Qantas
Earn Qantas Status Credits for Hotel Bookings

Earn Qantas Status Credits for Hotel Bookings

Qantas Frequent Flyer members can now earn up to 125 status credits for selected hotel bookings until 31 August 2020. This promotion includes 40 luxury hotels in Australia and New Zealand for stays up to 31 March 2021. The number of Qantas status credits earned varies by hotel, but in general you’ll earn around 10-15 … Continued

15 Jul 2020 Qantas
Qantas status cards

Qantas Gifts Status Credits to Frequent Flyers

Qantas is gifting up to 1,800 status credits to frequent flyers, making it easier for members to renew their status with the airline next year. In addition to the Status Credit Boost, Qantas is providing monthly Status Credit Support to frequent flyers with membership years ending between March and August. Existing Qantas Silver, Gold, Platinum … Continued

14 Jul 2020 Qantas
Guide to Qatar Airways Privilege Club Status

How Qatar Airways Botched its Status Match Promo

In May, Qatar Airways launched a rare status match promotion for frequent flyers of six airlines including Virgin Australia. Velocity members were invited to apply for the match, and most applicants have now received reciprocal Qatar Airways Privilege Club status. It was a great deal for Velocity members, especially at a time of uncertainty surrounding … Continued

10 Jul 2020 Qatar Airways
Qantas Extends International Cancellations Well into 2021

Qantas Extends International Cancellations Well into 2021

A few weeks ago, Qantas cancelled almost all of its international flights until 24 October 2020. These cancellations were quietly extended yesterday by another five months, until the end of March 2021. The only exception is flights between Australia and New Zealand, which are currently scheduled to resume on 17 August 2020. However, the cancellation … Continued

10 Jul 2020 Qantas