A family of four was left stranded in Bali for 18 days after Jetstar cancelled their flight home and didn’t offer an alternative flight until more than two weeks later. After a holiday in Indonesia, AFF member Hutch0007 and their family was booked to return to Melbourne on a Jetstar flight departing on 16 September 2022. … Continued
Jetstar is not currently selling any seats on its flights between Australia and Denpasar for travel until 17 October 2022 – after the end of the school holidays. These seats were removed from sale more than a week ago and have not returned. While some flights are likely fully booked due to the school holidays, … Continued
Jetstar Business Class seats on the Boeing 787 Dreamliner are not lie-flat but you’ll get more space, meals and drinks including champagne.
Japan’s border may still be closed to independent tourists, but that hasn’t stopped Jetstar from restarting direct flights from Australia to Japan for the first time since the pandemic began! Jetstar began last week by restarting its Cairns-Tokyo route. The first flight back from Tokyo’s Narita Airport to Cairns was almost completely filled by Japanese … Continued
The Qantas Group owns two distinct brands in the Australian market. Qantas is supposed to be the premium, full-service brand while Jetstar is positioned as the low-cost carrier with cheap fares but less service. Ironically though, the customer service provided by Jetstar at the moment is far superior to that of Qantas! The problems with Qantas … Continued