Returning to Australia over the coming few months is likely to be as hard as it’s ever been during this pandemic. But there is light at the end of the tunnel! Australia is on track to ease some international travel restrictions and introduce home quarantine for some vaccinated travellers by the end of this … Continued
Matt talks to an Australian Frequent Flyer member currently nearing the end of 14 days of hotel quarantine at the Marriott Hotel in Brisbane. And Qantas Frequent Flyer gives another round of 12-month tier status extensions. Episode contents: 1:00 – Fortnightly news round-up 10:18 – Qantas Frequent Flyer’s latest round of status extensions … Continued
There are countless claim agencies in the European Union that specialise in pursuing airlines for compensation owed under the EC261/2004 regulation. Their promise is simple: They’ll chase up airlines for money owed under EU laws for flight delays, cancellations and instances of overbooking on behalf of airline passengers who lack the time or expertise … Continued
Ever wondered what the people designing loyalty programs are thinking? For example, why do points expire so quickly? Are all airlines just trying to devalue your points? And what role do loyalty programs play in helping airlines out of the pandemic? Find out this and lots more in this episode, as loyalty program … Continued
Earlier this year, consumer group CHOICE surveyed more than 4,000 Australians whose travel plans were disrupted by COVID-19. This week, CHOICE published its findings in a report called Consumer protection for Australian travellers: a plan for clarity, consistency and fairness. And the findings are pretty damning for the travel industry. Many complained that it … Continued