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After 11 years as a loyal Platinum frequent flyer, earning enough status credits to earn Lifetime Gold almost twice over, our member Pleb Status has decided to call it a day. For this member, it’s no longer worthwhile maintaining loyalty to the flying kangaroo.
Pleb Status admits that they will miss the First class lounge access. But being based in Perth, other airlines offer a superior range of international destinations. As a self-funded traveller, our member also estimates that they’ve saved over $25,000 over the past 3 years by flying other airlines.
At one point this member had even flown enough to earn Platinum One status. But the experience failed to live up to the hype. Finally, our member feels the value of their status has been diluted by Qantas offering status matches and double status credit promotions. Meanwhile, loyal customers spending tens of thousands of dollars each year are neglected.
Some members feel the same way. But other Platinum Qantas flyers still see the value in their status. As well as access to domestic Business and international First lounges, it can be very handy when things don’t go to plan. Holding Platinum status also grants priority access to award flights and upgrades, while avoiding hour-long Qantas call centre waiting times.
Some members opine that a Lifetime Platinum status tier would encourage them to stick with Qantas after achieving Lifetime Gold. Currently, Qantas recognises long-term loyalty through lifetime Silver and Gold status. But once this is reached, the incentive to stay loyal to Qantas can be marginal. Lifetime Platinum status is not offered by Qantas, although three other Oneworld airlines offer an equivalent level in their own frequent flyer programs.
Do you think Pleb Status made the right decision? Join the discussion HERE.
