Author: Matt Graham
Matt Graham
The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
First Look: Virgin’s Brand New Perth Terminal
Virgin Australia is moving in Perth! From next Sunday, 22 November, Virgin domestic flights will depart from a brand new domestic pier attached to Terminal 1. This is an extension of Perth’s current international terminal. Our member scottz95 recently got a glimpse of the new terminal ahead of the official opening. This member has generously … Continued
How to Earn American AAdvantage Miles in Australia
There are countless ways to earn frequent flyer points within Australia through our local programs, Qantas and Virgin Velocity Frequent Flyer. Both programs offer a range of linked credit cards and dozens of local retailer partners. This makes the accrual of frequent flyer points relatively easy – even if you’re an infrequent flyer. But there … Continued
Qantas Club Lounge Access Denied
One frustrated Qantas Club member feels their membership has been devalued after they were wrongfully refused entry to a Qantas lounge. But even more concerning is that this issue appears to be systematic. The member was flying on a partner airline but had booked the ticket as a Qantas codeshare. Under the published rules, the … Continued
First Class Apartments to the Caucasus
This week we’re treated to not one, but two rare travel insights. Our member RooFlyer recently experienced the delights of Etihad’s renowned First Class Apartments on the way to a destination that rarely comes to mind for Australian travellers: the Caucasus region of Eastern Europe, which is home to Azerbaijan and Georgia. Today starts a … Continued
Perks and Pitfalls of Cruise Holidays
Our members are often jet setting across the globe by air. But air travel is not the only way to enjoy a holiday. Cruises have taken off on a wave of popularity as a more relaxing and luxurious holiday option. Cruises vary from short trips arriving and departing from the same port, to longer trips … Continued
Citibank Reverses Decision to Devalue Points
Following a resounding backlash from AFF members, Citibank has reversed its snap decision to slash the rate at which Citi Rewards points can be transferred to airline frequent flyer programs. Last week, Citibank provided no notice before increasing the number of the Citi Rewards points required for a transfer to Velocity Frequent Flyer and Singapore’s … Continued
Tips & Tricks to Earn More Flybuys Points
The recent major devaluation of the Woolworths Rewards program has left many former Woolies customers looking to Coles and its Flybuys loyalty program. While Woolworths has axed its partnership with Qantas, Flybuys recently began partnering with Etihad Airways. As Etihad miles can now be earned while shopping at Coles, Flybuys has become significantly more attractive … Continued
Air NZ Catering Catastrophe
One member is appalled at being offered just $20 worth of Air New Zealand vouchers as compensation for an in-flight meal that left them “very ill”. The Business class passenger had requested a vegetarian meal. But by the time they discovered that the meal in fact contained chicken, it was already too late. The catering … Continued
Cruising the Galapagos Islands
This week we’re treated to a fantastic trip report by our member Milboo, who recently travelled to South America. The incredible sights of the Galapagos Islands and Peru’s Machu Picchu awaited! A surprise upgrade on the Qantas flight to Santiago made for a great start to what looks to have been a fantastic trip! The … Continued