Author: Matt Graham
Matt Graham
Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.
Buying United Miles for Cheap First Class
United Airlines miles open up a world of opportunity when it comes to cheap Business and First class travel. United sells miles that can be redeemed for flights on any Star Alliance airline. With bonuses of up to 100% available from time to time, this makes it possible to fly to Asia in First Class … Continued
Qantas Downgrade Debacle
Following an involuntary downgrade from Business to Economy, one member is frustrated with Qantas’ refusal to offer any sort of refund or compensation. This member had originally booked a Business class ticket from Canberra to Singapore via Melbourne. But the domestic connection was later downgraded to Economy. Qantas offered no refund, and only begrudgingly agreed … Continued
A Taste of the “Suite” Life on Singapore Airlines
AFF member pythonisman recently enjoyed an opportunity to experience the “Suite” life on a trip to Singapore and Cambodia. Taking advantage of a special upgrade promotion, our member experienced one of the best ways to fly. I was headed to Singapore for a day for work, with a side trip tacked on at the tail … Continued
Travel Agents: Pros & Cons
This week our members discuss the pros and cons of booking with a travel agent. While some find travel agents invaluable, others see little benefitĀ and prefer to book their own travel online. There are numerous reasons to book with an agent. As well as offering specialised advice, travel agents often have access to cheaper airfares … Continued
Virgin America Merging with Alaska Airlines
Virgin America Airlines will soon be taken over by US-based Alaska Airlines. As part of the acquisition, the Virgin America brand will eventually disappear, being absorbed into the Alaska Airlines brand. As was the case with the American Airlines/US Airways merger, the process will be a lengthy one. Both airlines promise that there will be … Continued
Airfares to South America Hit Record Lows
If you’ve always wanted to visit South America, there has never been a better time! Flights between Australia and South America have traditionally been expensive. But, to the delight of travellers, this appears to be changing. In late 2015, Air New Zealand launched flights from Auckland to Buenos Aires. This effectively broke the monopoly of … Continued
Hertz Hire Car Scam
Several members have accused Hertz at Sydney Airport of unfairly scamming extra charges out of customers. They claim that Hertz charged them for minor pre-existing, and even non-existent damage. According to one member, Hertz staff in Sydney have even been instructed to actively seek out damage, regardless of how minor, and to charge for it. … Continued
Honeymooning in New Zealand
Our member GarrettM recently shared his experience of honeymooning in New Zealand in the form of a trip report. Visiting both the North and South Island, there were many highlights in this country renowned for its natural beauty and friendly locals. Flying across the Tasman via Melbourne, our newly-wed member began the trip in Auckland. … Continued
A Family Trip to Europe on Points
Redeeming points for Business class flights can be a challenge at the best of times. Award availability can be limited, especially on long-haul international flights. But what’s harder than redeeming points for one person? Redeeming for a whole family! One member is looking to redeem points for a family of three. This member would like … Continued