Author: Matt Graham
Matt Graham
Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.
Travel Insurance Horror Story
They say that if you can’t afford travel insurance, you can’t afford to travel. But this latest travel insurance horror story is a timely reminder to also read the fine print carefully. A British tourist has died in an Egyptian hospital after becoming ill on holiday. Although the man did have travel insurance, the insurance … Continued
Qantas Announces Record Profit, Aircraft Upgrades
Qantas has announced aircraft upgrades, new lounges and a new Pilot Academy alongside a record profit at the 2018 half-yearly results last Thursday. Qantas’ record half-yearly profit of $976 million was widely reported by Australian media. But of most interest to frequent flyers are the other announcements made alongside the financial reporting in the Qantas … Continued
Refresh for Qantas Sydney International Business Lounge
Qantas’ underwhelming, overcrowded Business Lounge at Sydney Airport is finally set to receive a refresh. The Qantas Sydney international Business Lounge is one of the busiest in the airline’s international network. But for the past several years it has been somewhat neglected. The refurbishments will commence in the second half of 2018. Qantas expects the … Continued
Fly Japan Airlines to Tokyo & Beyond with Qantas Points
Japan Airlines recently launched direct Melbourne-Tokyo flights, and there is lots of award availability! Find out how to redeem your Qantas points for a seat to Tokyo or beyond… Update: It is now possible to book Japan Airlines award flights on the Qantas website. The Opportunity Japan Airlines, a Oneworld partner of Qantas, will begin … Continued
The Most Valuable Tips & Tricks on AFF
The Australian Frequent Flyer forum is full of useful tips, tricks and travel-related advice! This week our members share the best advice that they have received on AFF. Numerous members have nominated the “Qantas T-80” trick as one of the most useful pieces of advice they’ve discovered on AFF. This trick allows anyone to pick … Continued
How to Use Air New Zealand Airpoints Dollars
Airpoints, Air New Zealand’s frequent flyer program, is not frequently discussed on our forums. There’s a good reason for this; it’s one of the world’s worst value frequent flyer programs! Nonetheless, AFF member Cappuccino99 is seeking advice this week on how to spend over 1,000 Airpoints Dollars. When I lived in NZ, I travelled a … Continued
Emirates Launches Daily Auckland-Bali Flights
Emirates has announced it will commence daily flights from Auckland to Bali from 14 June 2018. The surprise announcement comes as Emirates withdraws from the Melbourne-Auckland and Brisbane-Auckland routes next month. Qantas also recently announced a new route from Melbourne to Bali. Qantas will start daily Melbourne-Denpasar flights from 23 June 2018 using Boeing 737s. … Continued
How to Maximise Virgin’s Velocity Reward Seat Discount
Virgin Australia is currently offering 30% off Velocity reward seats until the end of February! The discount applies to Virgin Australia, Delta, Virgin Atlantic and Alitalia reward seats, as well as Air New Zealand trans-Tasman flights, in all classes of travel. This reward seat discount is a great deal, especially for Premium Economy and Business … Continued
Frustrated with an Airline? Hang Up and Call Again!
Dealing with airline call centres can be a frustrating experience. If you’re lucky, your call will be answered by an experienced agent who knows exactly how to help! Unfortunately this doesn’t always happen. Airline call centres are a real mixed bag. There are plenty of knowledgeable call centre agents, but there are also plenty that … Continued