Author: Matt Graham
Virgin Atlantic Buys Flybe: New Velocity Partner?
Velocity Frequent Flyer members could soon have more options when flying in Europe. Flybe, a large but struggling regional airline based in the UK, is set to be taken over by Virgin Atlantic. This presents some interesting possibilities for Australian frequent flyers. Loss-making Flybe has been up for sale since November of last year. Yesterday, … Continued
Seat Maps Are NOT Reliable Indicators of Flight Loads
Airline passengers often try to predict how full a flight will be for a variety of reasons. For example, it may give an indication of how likely an upgrade is to clear. Or, if you know that your flight will be full (or empty), it may influence your choice of seat selection. But is there … Continued
Direct Flights to Rarotonga for 12,500 KrisFlyer Miles
The beautiful beaches, lagoons and laid-back lifestyle make the Cook Islands a great holiday destination in the Pacific. It may only be January… but if you’re already thinking about your next holiday, why not consider Rarotonga? Air New Zealand is not exactly renowned for great award availability. But there’s some good news if you’re thinking … Continued
Bestjet Goes Bust, Tickets Cancelled
Australians have been left out of pocket after online travel agency Bestjet went out of business at the end of last year. Thousands of Bestjet bookings have been cancelled, and many of the affected passengers are now left without a refund or a confirmed flight. While some Bestjet customers still have confirmed bookings, others have … Continued
Cathay Pacific Mistake Fares Honoured
Sometimes when coming across a great airfare deal, it all seems too good to be true. But this is not always the case – as demonstrated by the latest Cathay Pacific mistake fares! Last week, Cathay Pacific accidentally sold a bunch of Business and First Class tickets from Vietnam to North America for well below … Continued
Singapore Airlines KrisFlyer Changes from 24 January
Singapore Airlines has announced a raft of changes to its KrisFlyer frequent flyer program, taking effect from January 2019. The 2019 KrisFlyer changes are largely bad news for frequent flyers, with the cost of some Singapore Airlines award flights and upgrades increasing. We’ve put together this detailed guide with everything you need to know about … Continued
Singapore Airlines Saves the Day After Qantas Blunder
Singapore Airlines has come to the rescue after a Qantas blunder that left an AFF member seeing red. fitzy recently decided to change a Classic Flight Reward booking made with Qantas. Upon calling the Qantas call centre, this member was told that the change would cost 5,000 Qantas points, but that they would receive a … Continued
Podcast #1: AFF on AIR Introductory Episode
AFF on AIR is the new podcast presented by Australian Frequent Flyer! From 2019, a new episode will be released each fortnight featuring interviews with frequent flyers and experts from the travel industry, as well as the latest tips, tricks and news for Australian frequent flyers. In this short introductory episode, Matt introduces the new … Continued
Jetstar Fined by ACCC for Misleading Customers
The Australian Competition & Consumer Commission (ACCC) has called out all four of Australia’s major airlines for misleading customers about their right to a refund. In addition, Jetstar has been fined $1.95 million for making false and misleading representations about its passengers’ rights. The ACCC alleges that Jetstar falsely claimed on its website that certain … Continued