Author: Matt Graham
Final Approval for Qantas, American Joint Venture
The US Department of Transportation (DOT) has officially granted final approval for Qantas to commence its Joint Venture with American Airlines. It follows the tentative approval which was given last month for coordination on trans-Pacific flights between the United States and Australia & New Zealand. The final approval paves the way for Qantas to launch new, … Continued
Canada Introduces Air Passenger Protections
If you’re flying to, from or within Canada, you’re now entitled to up to $1,000 in compensation if your flight is delayed or cancelled. And if you’re bumped from a flight due to overbooking, you could receive up to $2,400. As part of new Air Passenger Protection laws, airlines in Canada are also now required … Continued
Why Business Class can be Cheaper than Economy
Premium airline cabins normally command a significant price premium over Economy. But, occasionally, Business class tickets are in fact cheaper than Economy! AFF members have discovered multiple examples of Virgin Australia Business fares that were cheaper than Economy class on the same flight. So, why does this happen… and why would anyone still book an Economy … Continued
Qantas Denies Boarding for Damaged Passport
An AFF member is $1,500 out of pocket after Qantas denied them boarding due to minor passport damage. While an unfortunate mistake by the passenger, the airline also could have done more to resolve the situation. Cossie was flying from Canberra to Jakarta with Qantas. This member was also booked to continue from Jakarta to Amsterdam … Continued
Delta Updates Comfort+ Fare Classes
Delta has re-jigged the fare classes used for its Comfort+ and Premium Select cabins, resulting in changes to Velocity Frequent Flyer earning. Delta is now using both “W” and “S” fare classes for its domestic Comfort+ product. The “S” class was previously used for Discount Economy tickets, causing some concern that the change would result in … Continued
Qantas Implements Two-Factor Authentication
Qantas Frequent Flyer implemented two-factor authentication on Monday, meaning members may now be required to enter an SMS verification code or answer security questions when accessing their accounts. Qantas’ two-factor authentication is designed to make frequent flyer accounts more secure and prevent fraud. But some AFF members are unhappy with the way it has been … Continued
Free Lounge Access with Singapore’s Changi Transit Programme
Are you flying with Singapore Airlines, SilkAir or Air New Zealand through Singapore’s Changi Airport? Thanks to the Changi Transit Programme, you can get free lounge access or a shopping voucher while in transit! Eligible passengers connecting through Singapore on a round-trip booking can receive a SGD$20 gift voucher to use at almost any shop … Continued
Seat Recline Etiquette: Passenger Refuses to Raise Seat During Meals
Advances in technology have made flying a much more pleasant experience than ever before. But when you’re hurtling through the sky in a confined space with hundreds of other passengers, arguments are sometimes inevitable. One of the biggest travel etiquette gripes among passengers is seat reclining. It’s an unwritten rule that, as a courtesy to … Continued
How to Save on LATAM Airlines Flights in Peru
Internal flights within Peru – and South America in general – can be expensive. This is especially so if you’re booking in Australia. But there is a trick to save a small fortune on flights within South America. Many Australians prefer to use LATAM Airlines as it’s a Oneworld airline, a Qantas Frequent Flyer partner … Continued