Author: Matt Graham

Matt Graham

Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.

Jetstar 787

Jetstar Points Planes to Japan a Poor Deal

Qantas Frequent Flyer is expanding its Points Plane concept to Jetstar. Until 17 September 2019, Qantas says you’ll be able to book any available seat on Jetstar flights between Australia and Japan, as well as across the Jetstar Japan network, for travel between 12 November and 12 December 2019. If you’ve been saving up your … Continued

Court heavy fine

Economy Downgrade Inadequate, Court Rules

Passengers that book a Business Class ticket should not have to accept a downgrade to Economy Class, a German court has ruled. In a recent case, the judge found that Economy Class was an inadequate and unequal replacement for a paid Business Class ticket. This may sound like common sense, but involuntary downgrades are more … Continued

You Can Now Comment on AFF Articles

It is now possible for Australian Frequent Flyer readers to comment on selected AFF articles featured on our home page, our Facebook page and in the Frequent Flyer Gazette! Many AFF articles are directly linked to threads on our forum. Where this is the case, you will still find a link to the relevant thread … Continued

Loyalty card wallet

ACCC Shares “Significant Concerns” Over Loyalty Programs

The Australian Competition and Consumer Commission (ACCC) has expressed “significant concerns” over the practices of frequent flyer, supermarket and credit card loyalty programs in Australia. In a 97-page draft report on Australian loyalty schemes, the ACCC identifies several key areas of concern, ranging from opaque privacy policies to expiring frequent flyer points and airline carrier … Continued

Satay served in Malaysia Airlines Business class

Malaysia Airlines Enrich Gold Fast-Track

Malaysia Airlines is offering a unique fast-track to Enrich Gold status, equivalent to Oneworld Sapphire status. You can earn instant Enrich Gold status by flying Malaysia Airlines from Australia or New Zealand to London in Business Class or Business Suites. This status will be valid for 12 months and awarded within two weeks after completing … Continued

Virgin Australia “My Lounge” Opens in Brisbane

Virgin Australia’s new international lounge at Brisbane Airport has finally opened, almost a year behind schedule. “My Lounge – Home of Virgin Australia”, as it’s called, opened its doors to its first guests on Saturday, 31 August 2019. Operated by No1 Lounges, My Lounge in Brisbane offers barista coffee, an “extensive grazing menu” and a … Continued

Qantas 747 Business Class

Qantas 747 Business Class Review (QF28 Santiago-Sydney)

Qantas currently flies 4x weekly between Sydney, Australia and Santiago, Chile using Boeing 747-400s. (This route will switch to a daily Boeing 787-9 Dreamliner service from 24 June 2020.) This review covers the Qantas 747 Business Class service on the upper deck of flight QF28 from Santiago to Sydney. Flight Details Flight number QF28 Route Santiago … Continued

BP Switches Loyalty to Qantas Frequent Flyer

BP will terminate its partnership with Virgin Australia’s Velocity Frequent Flyer program, choosing to instead partner with Qantas Frequent Flyer. BP initially sought to end its Velocity Frequent Flyer tie-upĀ in 2017, but was sued by Velocity for a breach of contract. To this day, you can still earn and redeem Velocity points at BP. But … Continued

Qantas Boeing 737-800 Business Class

Request Your Qantas Upgrades Before 18 September 2019

You now have just two weeks left to request an upgrade using Qantas Frequent Flyer points before the prices increase. On Wednesday, 18 September 2019, the number of points required for a Qantas Classic Upgrade Reward will increase by 9% across the board. If you’ve been thinking about requesting a Qantas points upgrade, this means … Continued