Author: Matt Graham
Should You Request a Qantas Credit Voucher Now?
If you’re currently booked on a Qantas flight for travel until 31 July 2020, and no longer wish to travel, you have until next Thursday to cancel for a flight credit voucher without paying any fees. Qantas has been actively encouraging passengers to request a credit voucher at the earliest opportunity. After all, this is … Continued
Flight Centre Caps Refund Cancellation Fees
Flight Centre has now capped its controversial cancellation fees at $600 per booking and extended the validity of its credit vouchers. But this may not be enough to stem the enormous customer backlash over the travel agency’s COVID-19 policy. Flight Centre has come under fire for charging $300 per passenger in its own cancellation fees … Continued
COVID-19 Travel Update: 24 April 2020
This article contains an updated summary of the most important coronavirus news that is relevant to Australian frequent flyers as of Friday, 24 April 2020. It specifically covers the implications of COVID-19 in terms of travel and loyalty programs. For the latest health advice, we recommend checking Australian government updates and the latest World Health … Continued
Amex Platinum Cardholders Get Double Points until July
Amex Platinum and Amex Centurion cardholders have been offered double Amex Membership Rewards points on all purchases from 22 April until 20 July 2020. The offer applies automatically for all Platinum and Centurion cardholders and there is no need to register. The following notice is being displayed to eligible cardholders on the Amex website: Double Rewards: … Continued
Track Points & Flight Credits with Award Wallet
Many savvy frequent flyers already use Award Wallet to ensure their frequent flyer points don’t expire. The free service automatically tracks loyalty accounts and notifies you of changes to your balances, as well as if any of your points are due to imminently expire. And if you have many different loyalty program accounts – the … Continued
Find Oneworld Award Availability on Japan Airlines Website
Japan Airlines (JAL) has a handy feature for finding Oneworld award availability on its website. The JAL website displays award availability for all 13 Oneworld member airlines, including Qantas and Cathay Pacific, and you can view availability across all Oneworld airlines in a single search. JAL’s Oneworld Award search tool is a handy addition to the … Continued
Virgin Australia to Extend Lounge Memberships by Six Months
Virgin Australia has committed to extending paid airport lounge memberships by six months due to the COVID-19 travel shutdown. A Virgin Australia spokesperson confirmed to Australian Frequent Flyer that Virgin Australia Lounge members will be notified shortly. Extensions will be processed in the “near future” and members will be contacted directly once this happens. There is no need … Continued
Why Virgin’s Administration is Not Ansett All Over Again
When Ansett Australia collapsed in 2001, Ansett Global Rewards points became instantly worthless. This may have happened 19 years ago, but many former Ansett members have long memories. It’s part of the reason that there has been a rush to cash out Velocity Frequent Flyer points over the past few weeks as Virgin Australia’s financial … Continued
Frequent Flyer’s Guide to Virgin Australia in Voluntary Administration
Virgin Australia has officially entered voluntary administration, as it struggles with a crippling $5 billion debt and unprecedented weak demand for air travel. But, this may not be the end for Virgin Australia – which continues to operate flights for now and is desperately working to find a long-term solution. So, what does this all … Continued