Author: Matt Graham

Matt Graham

Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.

Qantas and Jetstar planes

30% off Qantas & Jetstar Reward Seats (May 2021)

Qantas Frequent Flyer is giving 30% off the points required for Qantas and Jetstar Classic Flight Reward seats until Friday 28 May 2021. This promotion covers travel dates between 1 July and 9 December 2021. The discount is available on reward seats within Australia and New Zealand. It’s even valid on Jetstar domestic flights in … Continued

Virgin Australia 737

Virgin Adds Domestic Routes, Delays International Restart

Virgin Australia will add five new domestic routes and add more flights on 20 existing routes as demand increases across the domestic network. But the announcement came just a week after Virgin further delayed its planned restart of international flights. New Virgin Australia domestic routes From July 2021, Virgin Australia will add flights on the … Continued

Flight delay clock

IT Outage Causes Major Virgin Australia Delays

Virgin Australia flights all over the country suffered significant delays on Friday evening as an extended global outage of the airline’s IT provider brought its systems offline. Some Australian Frequent Flyer members who were caught up in the outage described chaotic scenes at airports on Friday night as airline staff scrambled to manually check in … Continued

Qantas Trans-Tasman A330 Business Class Review (May 2021)

With the trans-Tasman bubble now open, Qantas has resumed regular Airbus A330 and Boeing 737 flights between Australia and New Zealand. But the trans-Tasman travel experience isn’t quite the same as it was before COVID-19. Australian Frequent Flyer recently flew from Sydney to Auckland in Qantas A330 Business class to find out what to expect across … Continued

Qantas 737s Melbourne

The Most Expensive Domestic Flights in Australia

With Rex sparking a price war on routes like Sydney-Melbourne and Melbourne-Canberra, Qantas offering discounted tickets for couples flying to Perth, and half-price flights available to many destinations, there’s never been a cheaper time to fly in Australia… depending on where you live! Airfares on some Australian domestic routes are now as low as ever, … Continued

Rex 737s and Saab 340 at Sydney Airport

Rex to Break Canberra-Melbourne Duopoly

Rex has announced that Melbourne-Canberra will be its next Boeing 737 route, with two daily flights between the two cities to commence on 10 June 2021. The route is already served with regular Qantas and Virgin Australia flights. But Rex believes there’s an opportunity to come into an overpriced Canberra-Melbourne market and undercut the fares … Continued

Qantas First Lounge Sydney reception

Double Status Credits for Qantas Points Club Members

Qantas has made some improvements to its Points Club program, and to celebrate, it’s offering double status credits exclusively to Points Club and Points Club Plus members for the next three days! All Qantas Points Club members will automatically earn double status credits on Qantas-operated flights within Australia and New Zealand booked between 18-20 May … Continued

Qantas Closes Airport Service Desks

Qantas Adds to Points Club Perks

Qantas has added new benefits for Points Club and Points Club Plus members including hotel vouchers, wine vouchers and exclusive offers. The airline is also introducing a new “Milestone Bonus Reward” at the half-way point between Points Club and the higher Points Club Plus tier. It’s the first time Qantas has made changes to its … Continued

Major Qantas Call Centre Changes

Qantas has overhauled its beleaguered call centre in an effort to improve the quality of the service provided. But there have been some teething issues, with Platinum members reporting waiting hours on hold and others complaining that the new menu is not user-friendly. A few weeks ago, the Qantas call centre implemented a new Interactive … Continued