The World is Shutting Down Temporarily – AIR032


It has been a tumultuous few weeks for the airline, tourism and hospitality industries. As the coronavirus outbreak spreads exponentially, many airlines have stopped flying and international borders are being closed at unprecedented rates.

In this extended episode, Matt looks at the implications of the past few weeks on travellers and the airline industry. This episode includes interviews with travel agent Alan Lam, and Henrique Pereira from Draper Startup House in Lisbon – a hostel that unfortunately had to close due to coronavirus after just two days.


Episode contents:

  • 1:40 – Fortnightly news round-up
  • 7:50 – Interview with Alan Lam: How to change or cancel bookings affected by coronavirus
  • 22:45 – Interview with Alan Lam: Changes to Finnair Business class fares
  • 25:03 – Matt’s story
  • 31:32 – Interview with Henrique Pereira
  • 48:00 – Ask Matt: Award availability, frequent flyer points and aircraft maintenance during the COVID-19 shutdown




Frequent Flyer Gazette articles referenced in the fortnightly news round-up:

Matt Graham
The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 60 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil, New Zealand & Kazakhstan. His interests include economics, aviation & foreign languages, and he has a soft spot for good food and red wine.

You can contact Matt at [email protected]