The Benefits of Accor Live Limitless (ALL) Gold Status

Bottle of wine as a welcome amenity at The Cullen - Art Series, an Accor hotel in Melbourne
Many Accor hotels leave a welcome amenity in the room for guests with status, such as a bottle of wine. Photo: Matt Graham.

The Accor Live Limitless (ALL) loyalty program offers four status tiers: Silver, Gold, Platinum and Diamond. Each tier offers progressively greater benefits when you stay at Accor hotel brands such as Sofitel, Pullman, Novotel, Mercure, Peppers, Fairmont, Mantra and Ibis.

In this guide, we explore the benefits of ALL Gold status – and how to earn it.

How to earn ALL Gold status

To earn ALL Gold status, you would normally need to do either of the following during a calendar year:

  • Stay 30 nights at Accor hotels, or
  • Earn at least 7,000 Status points.

Once earned, you can view your digital membership card within the ALL Accor app and enjoy the benefits of your Gold status until the end of the following calendar year.

Accor ALL Gold digital membership card
Access your Gold membership card in the Accor ALL app.

How Accor status points work

Status points are earned for spending money at participating Accor hotel brands. In general, you would earn 25 Status points for every €10 (~AU$18) spent on hotel nights and ancillaries during your stay like restaurant, spa or minibar purchases.

Status points are earned at lower rates at some brands. See the Accor website for details.

Therefore, to qualify based on Status points, you would need to spend at least €2,800 (~AU$4,900) with Accor during a calendar year. The AUD spend required now is higher than it was a few years ago, due to the weakened Australian Dollar (AUD) exchange rate against the Euro (EUR).

A trick to get complimentary ALL Gold status

Alternatively, by signing up for an ALL Accor+ Explorer membership, you’ll automatically be credited with 30 status nights each year – instantly bumping you up to Accor’s Gold status. It costs $349 per year for an ALL Accor+ Explorer subscription, or you can get this for free if you hold an American Express Platinum card.

The American Express Platinum Card

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In the past, Accor has also offered free Accor status to Qantas Frequent Flyer members during limited-time promotions.

So, that’s how you can get ALL Gold status. But what are the benefits when staying at Accor hotels?

ALL Gold status benefits

Accor’s loyalty program is not known for offering hugely generous status benefits. But a Gold card does give you access to some useful perks when staying at Accor properties.

The following hotel brands are part of the Accor group:

The list of hotel brands participating in the Accor ALL program as of 2025.

Note that there generally aren’t any status benefits offered at Ibis Budget hotels – although there are some exceptions. There is also a list of other specific Accor hotels and brands that don’t participate in the ALL program on Accor’s website, such as Peppers Seminyak in Bali.

When staying at all other Accor hotels, ALL members can earn & redeem points and receive status benefits when booking direct with Accor or through an accredited travel agent. However, no ALL points are awarded or status benefits received when booking through a third-party such as an online travel agent. This includes bookings made through Expedia or Booking.com – and yes, even Qantas Hotels (which uses Expedia behind-the-scenes).

Accor hotels in Sydney's Darling Harbour: Sofitel, Novotel and Ibis
Sofitel Darling Harbour. Photo: Matt Graham.

Here’s a summary of the benefits offered to ALL Gold members when staying on eligible rates at eligible hotels:

Early check-in or late checkout (subject to availability)

While ALL Silver members can request late check-out, Gold members have the option of either early check-in or late check-out.

However, this benefit is subject to availability and hotels can refuse if the property is fully booked.

Room upgrade (subject to availability)

At some Accor hotel brands, Gold members will be automatically upgraded to the next available room category at the time of check-in. If an upgrade is unavailable, the hotel will at least try to allocate you an “enhanced” room in your booked room category, such as a room with a higher floor, better view or a corner room.

This benefit is not available at Ibis, Ibis Budget, Ibis Styles, Adagio Access or any other hotel that does not have more than one type of room category. It also excludes upgrades to villas and suites.

Guaranteed room availability

Accor will make a room available for Gold members at sold-out properties when requested up to 3 days before arrival.

This benefit is not available at Adagio or Adagio Access hotels, and a stay of at least 7 nights is required to use this benefit at resort hotels. Blackout dates also apply.

Welcome amenity

Gold members will receive a welcome gift on arrival at their hotel, except at BreakFree, Ibis, Ibis Budget, Ibis Styles, Adagio Access, Greet and Jo&Joe properties.

The welcome gift varies by hotel, but often includes things like wine, chocolates, a cheese plate, a fruit platter or a bottle of water. (Occasionally, I’ve even been asked when checking in as an ALL Gold member if I prefer red or white wine – a nice touch.)

Example of a welcome amenity from a Mantra hotel
Example of a welcome amenity from a Mantra hotel. Photo: Matt Graham.

All other Silver & Classic member benefits

Of course, Gold members also receive the benefits afforded to Silver and base-level Classic members. Silver members receive a free welcome drink and, theoretically, priority check-in. The welcome drink voucher is typically available within the ALL Accor app.

All members also receive free Wi-Fi, although only Platinum and Diamond members are eligible for complimentary “premium Wi-Fi”.

Other benefits that are reserved for higher-tiered Platinum and Diamond members include free breakfast, Executive Lounge access and Suite Night Upgrades.

See the Accor website for a full list of status tiers and benefits.

The Qantas partnership with Accor

In 2021, Qantas Frequent Flyer launched a partnership with Accor ALL to offer additional benefits to members of both loyalty programs who have linked their accounts.

Link your Qantas Frequent Flyer and ALL accounts
Link your Qantas Frequent Flyer and ALL accounts to access additional benefits. Screenshot from the Qantas website.

When booking direct with Accor and staying at a hotel in the Asia-Pacific region, Qantas Frequent Flyer members can earn 3 Qantas Points per $1 spent (in addition to any ALL points earned).

Alternatively, when booking an Accor hotel in the Asia-Pacific region through Qantas Hotels, you can earn an extra Qantas Point per dollar spent. But you won’t receive any Accor ALL benefits when booking with Qantas Hotels due to booking through a third party!

For reference, Accor ALL points can be redeemed towards discounts off hotel stays or transferred to various airline loyalty programs. 2,000 ALL points are worth a €40 (~AU$70) discount off a hotel stay. (The ALL program uses Euros as its base currency, as Accor is a French company.)

The Accor ALL Gold status upgrade for Qantas frequent flyers has now been processed
Accor ALL has partnered with Qantas Frequent Flyer. Photo: Qantas.

What’s your experience with Accor status?

How has your experience been with Accor Live Limitless Gold status?

You can share and read about the first-hand experiences of Australian Frequent Flyer members at Accor hotels in our dedicated forum thread:

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