First Reviews: Hilton’s West Hotel Sydney

West Hotel Sydney
West Hotel Sydney (photo by AFF’s Princess Fiona)

A brand new Hilton hotel has opened in the centre of Sydney. West Hotel Sydney, Curio Collection by Hilton is located a short walk from Darling Harbour, Barangaroo and Wynyard train station. There are 182 rooms and facilities include a small gym and restaurant.

As a Hilton-branded hotel, Hilton Honors members can earn and redeem points at this property. Silver, Gold and Diamond Hilton Honors members can also enjoy additional benefits including room upgrades when staying at West Hotel Sydney.

After months of speculation, the hotel opened its doors to a limited number of guests from 13 December 2017. One of the first guests to stay at West Hotel was AFF moderator Princess Fiona. As a Diamond Hilton member, Princess Fiona was upgraded to a Suite at check-in.

Ok I’m here. Suite on top floor. Booked standard room. First impressions are good.

Parking available across the road at Wilson’s. I prepaid with Wilson as it’s cheaper than the hotel rates.

The staff are young, enthusiastic and friendly. Much more of a boutique hotel feel than Hilton SYD.

The West Hotel Sydney does not have an Executive Lounge. But Diamond and Gold Hilton members can enjoy complimentary breakfast in the hotel’s restaurant, including free coffee.

Diamonds get Complimentary breakfast in the restaurant and two welcome drinks in the bar. I was told to show my Diamond card in my Apple Wallet. A complimentary entree appeared too. It was delicious.

moa999 was another of the first guests to stay at the West Hotel Sydney. This member was reasonably impressed and found the internet worked well. There were a few noticeable things lacking, such as Foxtel TV, but hotel management has promised this will be added soon.

It’s a nice modern looking room, albeit not huge and the marble desk and chair, circular chair, footrest and two side tables appear a bit much for the space.

Breville Nespresso machine and coffee machine. Mini bar fridge with two water bottles only. Open dresser with only five coathangers.

With prices around $300 per night, rates are comparable – if not a little cheaper – to the Hilton Sydney. As such, West Hotel could become a popular alternative in Sydney for loyal Hilton customers. Sydney’s Hilton Hotel has received mixed reviews and complaints of inconsistent service in our Hilton Honors forum.

The official opening date of West Hotel Sydney, Curio Collection by Hilton is later this week.

Join the discussion on the Australian Frequent Flyer forum: West Hotel, Sydney, a Curio by Hilton hotel

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 70 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include economics, aviation & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
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