Qantas has had all sorts of IT problems over the past week. Its scheduled system upgrade last Wednesday took far longer than expected, leaving frequent flyers unable to access their accounts or use their Qantas points for many hours. But it’s a different IT problem that has upset AFF member juddles this week. Qantas routinely emails … Continued
Ever struggled to work out how best to redeem your frequent flyer points? Perhaps you can gain some insights from AFF member travelislife. They’ve written a detailed case study, explaining how they booked a Business class trip to Europe with Velocity points. This member redeemed reward flights from Melbourne to London, returning from Copenhagen to Melbourne … Continued
There are many airline-operated airport lounges in Singapore, such as the Qantas Singapore Lounge. If you’re flying Business class – or hold elite airline status – you probably already enjoy access to at least one of these lounges when flying from Singapore’s Changi Airport. Lounge access in Singapore is particularly useful if you’re flying to … Continued
Thai Airways has set a “waistline limit” for passengers flying in the airline’s newest Business class seats. The airline will not allow obese passengers requiring a seatbelt extension to sit in these seats, citing safety concerns. Parents travelling with lap infants are also banned. The Thai Airways waistline limit affects Business class passengers on the … Continued
In Australia, airport lounge access for under 18s travelling alone is not permitted. This is due to liquor licensing regulations, as self-serve alcohol is available in most lounges. Passengers under 18 can still purchase a Business class ticket or attain frequent flyer status – which comes with the advertised benefit of lounge access. Nonetheless, the Qantas … Continued