Rex Winds Back COVID Refund Guarantee

Rex has quietly amended its COVID Refund Guarantee to make it almost impossible to actually get a refund in the future if you can’t travel due to COVID-19. Until recently, Rex offered a refund (minus its booking & card payment surcharges) if you needed to cancel your flight for any COVID-related reason. But on 28 … Continued

Australia to End Pre-Flight COVID Testing

People arriving in Australia will no longer be required to get a pre-departure COVID-19 test, effective from 17 April 2022. This is the date that the federal government’s current Biosecurity Emergency Determination period will lapse. Health Minister Greg Hunt confirmed yesterday that, “following medical advice”, the government will not renew this when it expires next month. … Continued

Podcast #78: Travelling to the UK in 2022

As the AFF on Air podcast continues its series on international travel in 2022, we turn our attention in this episode to the UK. In Episode 78, Matt chats to two Australian frequent flyers who recently travelled to London about their experiences. One of this episode’s guests is Andrew Holland, who flew Qantas Business Class … Continued

Podcast #77: Getting COVID in Fiji

One of the biggest concerns that Australians have about going overseas at the moment, understandably, is catching COVID-19 while away and getting stuck somewhere. Unfortunately, this happened recently to Australian Frequent Flyer forum moderator Bill MacCubbin, who you may know on the forum as straitman. Bill recently caught COVID in Fiji but has since recovered … Continued

Why Airline Caterers Love “Ambient” Snacks

When Lufthansa announced it would introduce buy-on-board snacks on its long-haul flights last year, it promised “high quality” products that would better cater to the “diverse needs of guests”. In reality, the German airline just replaced the complimentary mid-flight refreshment on long-haul routes such as Frankfurt-Los Angeles with the option to purchase from an overpriced … Continued