Qantas Denies Boarding for Damaged Passport

An AFF member is $1,500 out of pocket after Qantas denied them boarding due to minor passport damage. While an unfortunate mistake by the passenger, the airline also could have done more to resolve the situation. Cossie was flying from Canberra to Jakarta with Qantas. This member was also booked to continue from Jakarta to Amsterdam … Continued

Free Lounge Access with Singapore’s Changi Transit Programme

Are you flying with Singapore Airlines, SilkAir or Air New Zealand through Singapore’s Changi Airport? Thanks to the Changi Transit Programme, you can get free lounge access or a shopping voucher while in transit! Eligible passengers connecting through Singapore on a round-trip booking can receive a SGD$20 gift voucher to use at almost any shop … Continued

The Ultimate Manila Stopover Guide

Ninoy Aquino International Airport in Manila is the gateway to the Philippines and a hub for Philippine Airlines. The airport has come a long way in recent years, but frankly, it’s still not a great airport – especially if you have to change terminals. So, what should you know if you have a stopover in … Continued

Singapore Airlines Upgrades KrisFlyer Gold Lounge

Singapore Airlines will finally upgrade its underwhelming KrisFlyer Gold Lounge at Singapore’s Changi Airport from next month. Singapore Airlines is also renovating its Business Class Lounge, First Class Lounge and The Private Room, in that order, followed finally by the KrisFlyer Gold Lounge. Work will begin next month and will be completed by mid-2021. The … Continued

The Ultimate Nadi Stopover Guide

Fiji is a popular destination for family holidays. If you’re flying with Fiji Airways to the United States, or perhaps somewhere in the Pacific, a Nadi stopover can also be a very pleasant way to break up the trip with some island time relaxation! Nadi is neither the capital of Fiji, nor the largest city … Continued