Qantas Refunds Incorrect Carrier Charges

Qantas will refund customers who were mistakenly overcharged when booking Classic Flight Rewards prior to October 2021 – possibly without even realising. This error, caused by carrier charges being filed in the wrong currency, affected some Classic Flight Reward bookings from Australia to the United States and Hong Kong. Qantas last updated its carrier charges … Continued

Qantas Redemptions on Bangkok Airways Still Coming

In June 2019, as part of its major frequent flyer program overhaul, Qantas Frequent Flyer announced it would soon be possible to redeem points to fly with four new partner airlines – Air France, KLM, Air New Zealand and Bangkok Airways. In the months that followed, Qantas did indeed make Classic Flight Reward seats available … Continued

Great SriLankan Airlines Award Availability from Australia

Finding Business Class award availability out of Australia on Oneworld airlines is often a challenge. But if you’d like to redeem your Qantas points to fly in Business Class to South Asia, the Middle East or Europe, it may be worth considering SriLankan Airlines. Based in Colombo, SriLankan Airlines has been part of the Oneworld … Continued

Second Qantas Points Auction Goes Live

Qantas has launched its second “points auction” for 2021, with 10 unique experiences and items of Qantas memorabilia going under the hammer over the next nine days. During Qantas’ inaugural Points Auction, which took place in August, there were five “money can’t buy” experiences and products auctioned off including a flight simulator session, Dash 8 … Continued

Podcast #74: Post-Pandemic Award Travel

As the international border reopens, some Australians are starting to redeem the points they’ve been saving up throughout the pandemic to book overseas trips. But post-pandemic award travel is a bit different. The pandemic has turned award availability on its head, and Australians are also using their points to travel to different places than before. … Continued