Qantas Cancellation Catastrophe

One member is bitterly disappointed after Qantas cancelled their booking without notifying them. Adding insult to injury, the airline even charged a cancellation fee. This member had redeemed their hard-earned Qantas points for a flight to Tanzania on oneworld partner Qatar Airways. The points were debited from the member’s frequent flyer account and the additional … Continued

Avoid High Taxes on Reward Flights

When redeeming frequent flyer points, high taxes can add hundreds of dollars to the cost of a “free” flight. These taxes typically need to be paid with real money, in addition to the points required. Many airlines also impose their own “carrier charges”, sometimes disguised as fuel surcharges. Qantas, Singapore Airlines, Emirates and British Airways … Continued

Inspiration for a Long Weekend Getaway

One member is planning to use points for a long weekend overseas, and is seeking some destination inspiration. Based in Sydney, this member would like to leave Australia on a Friday and return in time to return to work on Monday morning. I’m looking for some inspiration for a weekend getaway. My thoughts are call in sick on … Continued

Flying to New York with Virgin Velocity Points

With almost 600,000 Virgin Australia Velocity points at their disposal, one member is planning a trip for two from Melbourne to New York. They would like to redeem their Velocity points to fly Business class, and seek advice on an itinerary to New York that offers good value. Just wondering what is the ‘best’ way … Continued

Frequent Flyer Points Gamble

Having saved up a healthy balance of Qantas points, one member wishes to use them to fly in Business class to Rome. But they’re now faced with an all-too-common dilemma: Redeem the points for a Business ticket, or try to upgrade with frequent flyer points from an Economy ticket? Buying an Economy ticket and requesting … Continued