Most Qantas Frequent Flyer members are used to getting emails from the airline. Qantas sends out almost daily emails about sales, Rewards Store discounts, health insurance, Qantas Golf Club, credit cards, monthly newsletters, offers to upgrade your flight… the list goes on. But one AFF member is particularly unimpressed to have received no less than nine emails … Continued
Last Friday was the last day to earn or redeem Velocity Frequent Flyer points at BP petrol stations. Since Saturday, 1 February 2020, BP is now a partner of Qantas instead. Once Qantas and BP receive final ACCC approval, BP plans to give its customers the option of earning BP Rewards points or Qantas Frequent … Continued
Cathay Pacific’s Asia Miles frequent flyer program will change the way in which miles expire from 1 January 2020. Currently, Asia Miles have a fixed expiry date of 3 years after they are earned. Regardless of how actively you earn or redeem miles, they will always expire if not fully used within 3 years. This … Continued
Unlike most airlines, Cathay Pacific has separate loyalty programs for earning and redeeming miles, as well as for earning status. The Asia Miles program is free to join and allows you to earn and redeem miles for flights with Cathay Pacific and its partners. But to earn status with Cathay Pacific, you’ll need to join … Continued
The Australian Competition & Consumer Commission (ACCC) has made numerous recommendations in its 149-page final report on loyalty programs, which was released today. The ACCC says that changes are needed to protect consumers, warning that unfair practices of loyalty programs could cause real harm. The Australian Frequent Flyer made a detailed submission to the ACCC’s … Continued