British Airways has removed a bizarre rule which prevented Australian and New Zealand residents from joining its Executive Club frequent flyer program. For many years, Australian and New Zealand residents have been technically excluded from joining the British Airways Executive Club program. The rule was a hangover from the time when Qantas and British Airways … Continued
Numerous AFF members say their Qantas Business Rewards points have expired recently without any warning. Just like Qantas points, Qantas Business Rewards points expire after 18 months of account inactivity. If you haven’t taken any flights or earned any Qantas Business Rewards points since the beginning of the pandemic – which happens to be 18 … Continued
Ever wondered how many Qantas Frequent Flyer points there are in existence? The exact number of Qantas points in the total pool is a closely guarded secret. Of course, it’s also constantly changing as Qantas Frequent Flyer members earn and redeem their points. But using publicly available information – and some educated guesses to fill … Continued
The Italian government will shut down its terminally unprofitable flag carrier Alitalia next month, replacing it with a brand new airline. ITA, which stands for Italia Trasporto Aereo, will take over many of Alitalia’s old aircraft and routes from 15 October 2021. But, determined not to repeat the same mistakes as its predecessor, ITA will … Continued
The ‘AFF on AIR’ podcast often looks at frequent flyer and loyalty programs from a consumer’s perspective. But what goes on behind the scenes? What is the logic behind the decisions made by the people running loyalty programs? To find out what goes on behind the scenes, Matt Graham is joined on Episode 65 of … Continued