Best use of Amex points for booking flights

American Express has long been known for its generous rewards program. With many suppliers taking Amex as payment, it often does not take long to amass a good haul. Having got those points, a common question is often asked, how best to spend them? I have approx 600k of American Express points and next April … Continued

Amex Compo Claim

One member this week is understandably outraged that American Express took four months to refund $10,000 of duplicate charges on a Platinum card. Amex as a gesture of apparent “goodwill” has agreed to reimburse the interest accrued over that period. Our member queries whether more compensation is claimable for the inconvenience and headache. One member … Continued

10,000 Qantas points for a debit card

Frequent Flyer points have been a feature of many credit card schemes for a long time. Lucrative sign-on bonuses, points per dollar spent and bonus points at certain partners have all been used as marketing tools to help the schemes gain traction. With the market saturated with products, it was only going to be a … Continued

Best Way to Exit Frequent Flyer programs

One Qantas Frequent Flyer member this week wants to close their account and exit the program. For this member the program was not delivering any value. In their view the rewards do not justify the annual fee for the QFF credit card, they find it hard to book flights and they resent being stung with … Continued

Cheap Cash when travelling

Despite many of us living in a society where plastic is the common means of payment, it’s cash that is the King while travelling. But how do you get local currency cheaply in strange lands? The easy way to get cash is via a cash exchange. However you do run the risk of theft and/or … Continued