My Virgin Australia Downgrade Experience

I was involuntarily downgraded from a paid Business Class ticket to Economy on a Virgin Australia flight. It took two months and multiple follow-up phone calls to receive a refund of the fare difference.

Bid For an Upgrade on Your Next Flight

Want to upgrade to Business Class on your next flight? Upgrading with frequent flyer points could be one option. But if you don’t have enough points or your fare isn’t eligible for a points upgrade, bidding could be another way to score an upgrade. Many airlines including Qantas, Virgin Australia, Air New Zealand and even … Continued