Virgin’s Fare Promise worthless?

With much hype, Virgin Australia recently introduced its “Fare Promise”. Under the scheme, Virgin claims it will match the prices of its own flights if they are cheaper on a third-party website. In addition, members with eligible claims will receive 500 Velocity points. It sounds good in theory, but a closer inspection of the fine … Continued

Qantas Club access restricted for Admirals Club members

Admirals Club passes have, until now, offered a cheap alternative to purchasing Qantas Club membership. Under an agreement between Qantas and partner American Airlines, American Airlines Admirals Club members have been able to access Qantas lounges (and vice versa) any time they flew on one of each other’s flights. This has been particularly advantageous for … Continued

Hotel recommendations in the nation’s capital

Ahead of an upcoming trip to Canberra, one member asks for advice on hotels in the national capital from our community. I will be travelling to Canberra early May to receive an posthumous award on behalf of my father. I need somewhere central to stay, nice but not too expensive if you understand. It is … Continued

The Pitfalls and Benefits of Mystery Hotel Bookings

This week our members discuss the advantages and pitfalls of booking mystery hotels. Hotel booking sites Wotif.com, Lastminute.com.au and Hotwire.com are among a range of websites that offer such mystery hotel deals. Customers can blindly book a hotel, which remains a surprise until after the room has been paid for. The sites promise big discounts, … Continued

Is Epiqure Premium Membership Worthwhile?

Many of our wine-loving members are also members of Qantas’ food and wine community, Qantas Wine (formerly epiQure). The program claims to offer good deals on premium wines, and many of our members are also attracted by the proposition of bonus frequent flyer points. Anyone can order wine from epiQure, but becoming a full member … Continued