Velocity Cuts Partner Airline Benefits

Virgin Australia’s Velocity Frequent Flyer program has permanently removed some of the benefits offered to frequent flyers when travelling with international partner airlines. Upgrades and lounge access are among the tier benefits axed when flying with some partner airlines. Although Velocity Frequent Flyer only announced these cutbacks yesterday, its website states that they came into … Continued

Rex to Launch Boeing 737 Capital City Flights

It looks like Regional Express Airlines (Rex) is serious about leasing Boeing 737s and flying major capital city routes from March 2021. But will Rex be able to woo frequent flyers, and is there really enough room for a third player in the domestic market? Rex’s plan to launch capital city flights In May 2020, … Continued

No Refunds as Many Priority Pass Lounges Remain Closed

Priority Pass members have complained that they have not been offered refunds, even though they have been unable to travel and many airport lounges have been closed since March. Priority Pass sells annual memberships which, under normal circumstances, grant access to over 1,300 participating airport lounges & restaurants around the world. This includes 8 lounges … Continued

Great Food & Service at Reopened Qantas Lounges

Last month, Qantas began reopening many of its domestic airport lounges as states eased their COVID-19 restrictions for indoor venues. With fewer people travelling, a need to control costs and government-mandated health restrictions, it was always going to be a challenge for Qantas to reopen its lounges while still offering an excellent experience to guests. … Continued

When Will Virgin Australia’s Lounges Reopen?

Last week, Virgin Australia confirmed that it will keep most of its airport lounges as it transitions to a new post-covid business model. But when will Virgin Australia’s airport lounges finally reopen? All 13 of Virgin Australia’s airport lounges shut on 23 March 2020 due to government COVID-19 restrictions, and remain closed to this day. … Continued