Qantas passengers departing from London-Heathrow now have access to the Cathay Pacific lounge, representing a significant improvement.

Eligible flyers, including Qantas Club members, were previously directed to the American Airlines Admirals Club in London-Heathrow. This is located in Terminal 3, which Qantas uses for its flights to Dubai, Melbourne and Sydney. However, a few weeks ago Qantas changed its lounge arrangements and is now directing its customers to the superior Cathay Pacific Lounge in Terminal 3.

When I was at T3 last Tuesday, I was told at check-in to use the CX lounge; they used to always recommend BA. And there is now a QF sign at the entrance, which I don’t remember seeing before.

Our members are very pleased with the new arrangement.

Cathay lounge at T3 is one of the best there is, especially for WPs.! Excellent food, wines. Even when QF get their act together, we’ll be using the Cathay lounge.

I used the CX lounge on my way through LHR a month ago. It was amazing. It was 6am so there were hardly any people in it (like 6-10 max) but it was great. Had a really nice breakfast in the first dining room and took some time to relax and watch planes take off before my flight. I walked through all the lounge and saw the noodle bar which im not sure was open but the whole lounge was great.

It’s only a temporary arrangement, though. Qantas is set to open its own brand new lounge at London-Heathrow next month. The combined Business & First class lounge was originally due to open earlier this year, but the projected has been delayed by around six months.

This may be old news, but I also asked about the opening date of the QF lounge. It’s now been pushed back to October.

Qantas customers flying Business or First class, as well as Qantas Gold & Platinum frequent flyers (and Oneworld Sapphire & Emerald members) can still use the American Airlines lounge if they wish. Under the Oneworld lounge access rules, entry to the Cathay Pacific lounge will also continue to be granted once Qantas opens its own lounge. But paid-up Qantas Club members flying Economy or Premium Economy will not be given a choice.

Qantas recently announced that it will re-route its flights from London to Melbourne and Sydney from March next year. Rather than operating via Dubai, Qantas will instead offer flights to Sydney via Singapore and to Melbourne via Perth.

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Matt Graham
The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 60 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil, New Zealand & Kazakhstan. His interests include economics, aviation & foreign languages, and he has a soft spot for good food and red wine.

You can contact Matt at [email protected]