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Australian frequent flyers overwhelmingly want a European-style air passenger compensation scheme and an independent airline ombudsman.
Qantas has updated its Conditions of Carriage to expressly prohibit the photography or filming of other people on board its flights without permission.
Business Class on short-haul flights within Europe is clearly an inferior experience for passengers. But airlines love the economics, and in Europe they can get away with it.
Leaving every morning, American Airlines flight AA72 takes 14 hours and 5 minutes to cover the 12,051km from Sydney to Los Angeles.
Compared to other hotel loyalty programs, my experience as a Marriott Bonvoy Gold Elite member has been consistently underwhelming.
We review the new Avianca Economy Class experience on an Airbus A320neo flight from Belo Horizonte to Bogota.
We compare the Business Class seats on the different aircraft types flown by China Airlines, a SkyTeam member and Qantas Frequent Flyer partner based in Taipei.
NAB Rewards cardholders can now transfer points to Accor Live Limitless (ALL), get a 10% discount at Accor hotels and even get an Accor status fast-track.
We review the Singapore Airlines Boeing 777-300ER Economy Class experience on SQ211 from Singapore to Sydney.
We review the Qantas Airbus A330 Economy Class experience from Sydney to Singapore. How does the service compare to Singapore Airlines?
Velocity Frequent Flyer members can now redeem Velocity points on All Nippon Airways (ANA), including in First Class.
Airlines including Singapore Airlines, Emirates and Qatar Airways now offer free on-board Wi-Fi or messaging. But this service is only available to members of the airline's own frequent flyer program.