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It is time for a good old fashion vent about pet hates and hassles that are experienced at hotels the world over. Whether it be the quality of the sheets or the position of the toilet roll, our members discuss all manner of concerns surrounding hotel accommodation. A common gripe is the failure of most … Continued
Frequent Flyer points have been a feature of many credit card schemes for a long time. Lucrative sign-on bonuses, points per dollar spent and bonus points at certain partners have all been used as marketing tools to help the schemes gain traction. With the market saturated with products, it was only going to be a … Continued
It sounds like a mission statement for a team starting a new business. Why will people buy our services? But it’s not a team of business owners asking the question. It’s one of our members and the topic is Jetstar. Unless the reason is for timing, scheduling or connections, why fly Jetster? I have done … Continued
This week’s trip report is from one of our seasoned journal writers. Known for their adventurous nature, and choice of golf attire, this trip is a little different to the norm for them. Thanks to a pre-planned bit of hip surgery, and an unplanned fall for the other half, we are going to get an … Continued
The last fifteen years or so there have been many changes in the local airline market. With the collapse of Ansett, Qantas rose to a dominant position. In recent years, Virgin Australia has seen the opportunity to change its model and move into the full service space. A Frequent Flyer program introduced, along with lounges, … Continued
One of the perks of international travel used to be the ability to bag some serious bargains by purchasing duty free products. One member speculates that the value for money of duty free products has declined rapidly. On a recent trip to Hong Kong one member felt that there was not a significant difference in … Continued
One of the more common questions over the past few years on the Australian Frequent Flyer’s forum has been our members asking when Qantas was going to put the A380 on its lucrative Dallas route. The current 747 operation has had its fair share of issues with marginal range at times, thanks to high winds … Continued
This week one of our members has a question about how to enjoy some luxury, without bill shock come checkout time I’ve booked my wife and I on a trip to Japan via Hong Kong. The flight is a 1st class award redemption with a 1 night stop over in Hong Kong. I’m hoping for … Continued
This week our trip report is a little different. Rather than being another business trip in familiar territory, or a short domestic jaunt, it’s the big one, the first long haul trip overseas. My mother has managed to make it to 60 without ever going overseas (Kangaroo Island doesn’t count), so when I stumbled on … Continued
Thanks to the hints and tips on our forum, one of our members has done a lot of travelling in the pointy end recently. During these travels, they have made some interesting observations as to the demographics of the frequent flyer when it comes to gender. I am nearing the end of a whirlwind trip … Continued
It appears that the old adage “it’s hard to get good help” rings true in some situations with one member complaining about the customer service (or lack thereof) experienced at Citibank. This member was flummoxed that the customer service representative required the full year (including the century!) of birth when verifying credit card accounts. Our … Continued
In the past 2 years, the two big airlines, Qantas and Virgin, have been adding capacity in the battle for the consumer’s dollar. At the lower cost end of the market, Jetstar has also been adding capacity, while Tiger was restricted by authorities from expanding after their grounding. With all this extra capacity, consumers, it … Continued