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For the first time in a number of years, Qantas last week announced a profit in their half-year results. The highlight of the results is an underlying profit before tax of $367 million. Qantas’ controversial cost-cutting seems to be the main source of the improved financial position. The airline reports that a staggering $374 million … Continued
Travel medicine is a topic of discussion this week. If you travel often enough, you’re inevitably bound to become sick overseas at some point. Depending on where you are when illness strikes, getting medical assistance quickly and easily is not always possible. For this reason, many of our members believe that being prepared is essential. … Continued
One member this week was unable to secure a Qantas codeshare flight on a return trip to Paris due to the route taken. The flight from Dubai to Paris had to be on an Emirates flight. As a Qantas Club member, our member was assured by the travel agent that access to the Emirates lounge … Continued
This week we are treated to our member exceladdict’s first trip report. And what an adventure it is shaping up to be! Well, to be honest, the full title should be 21 Flights, 16 Airports, 9 Plane Types and 6 Carriers taking 2 pax over 5 Continents in 28 Days. And it’s all thanks to … Continued
This week one of our members is finding it difficult to use their Virgin complimentary platinum upgrades. I tried to use a platinum comp upgrade, but there seems no award seats available. I’ve checked on expert flyer, and it seems there are only 6 passengers in J out of possible 36 seats. I was searching … Continued
Qantas announced recently that they are introducing a new way to upgrade called “Bid Now”. Under the new system, which will function alongside the traditional “classic” points upgrades, selected flyers will be offered the opportunity to bid for an upgrade using a combination of points and cash. It will operate like an auction, with bidders … Continued
If you’ve ever been involved in a dispute with an airline, you probably know how frustrating it can be. Airlines are often unwilling to do the right thing by the customer and as a passenger, it’s often easy just to give up. But did you know that there is an advocate that may be able … Continued
One member this week seeks guidance on the correct flight etiquette when faced with a vacant seat in the middle of a three seat row. On a recent trip this flyer experienced fellow pax acting, in their view arrogantly, by completely dominating the vacant middle seat for their own possessions and food tray. Some members … Continued
This week our member RooFlyer is escaping a freezing winter in North America to visit the former Mayan civilisation in Belize and Guatemala. The trip was booked at the last minute using American Airlines AAdvantage miles. As our member discovered, American charge a USD$75 fee for award bookings made less than 21 days out. But … Continued
This week a member is looking to book a trip to Asia on Singapore Airlines. As a Velocity member, they would like to book with Virgin Australia however to do so would cost $132 more. Understandably they are wondering what, if anything, one gets for that extra $132. Hi, just looking into booking a fare … Continued
Malaysia Airlines has become the latest airline to devalue its frequent flyer program. As well as making changes to the way miles are earned, the airline has significantly increased the number of Enrich miles required for reward flights. As well the increase to redemption costs, Malaysia Airlines is making changes to zones that leave most … Continued
Emirates is often praised for its extravagant business and first class offering. But is the glamour associated with Emirates reflected in economy class? One of our members recently travelled from Melbourne to Singapore on board an Emirates Boeing 777. Despite a small delay, there are plenty of positives about the flight. The young cabin crew … Continued