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Sometimes when coming across a great airfare deal, it all seems too good to be true. But this is not always the case – as demonstrated by the latest Cathay Pacific mistake fares! Last week, Cathay Pacific accidentally sold a bunch of Business and First Class tickets from Vietnam to North America for well below … Continued
Singapore Airlines has announced a raft of changes to its KrisFlyer frequent flyer program, taking effect from January 2019. The 2019 KrisFlyer changes are largely bad news for frequent flyers, with the cost of some Singapore Airlines award flights and upgrades increasing. We’ve put together this detailed guide with everything you need to know about … Continued
Singapore Airlines has come to the rescue after a Qantas blunder that left an AFF member seeing red. fitzy recently decided to change a Classic Flight Reward booking made with Qantas. Upon calling the Qantas call centre, this member was told that the change would cost 5,000 Qantas points, but that they would receive a … Continued
AFF on AIR is the new podcast presented by Australian Frequent Flyer! From 2019, a new episode will be released each fortnight featuring interviews with frequent flyers and experts from the travel industry, as well as the latest tips, tricks and news for Australian frequent flyers. In this short introductory episode, Matt introduces the new … Continued
The Australian Competition & Consumer Commission (ACCC) has called out all four of Australia’s major airlines for misleading customers about their right to a refund. In addition, Jetstar has been fined $1.95 million for making false and misleading representations about its passengers’ rights. The ACCC alleges that Jetstar falsely claimed on its website that certain … Continued
Welcome to AFF on AIR, the brand new podcast presented by Australian Frequent Flyer! In this short introductory episode, Matt introduces the new podcast and briefly recaps some of the highlights from 2018. This episode’s contents: 0:26 Introduction 1:39 Recap of 2018 highlights 3:12 About Matt For more information, please contact us.
Want to use your Qantas points to fly to Hawaii? You’re in luck! Qantas has released a ton of extra Premium Economy and Business Class reward seats to Honolulu. Historically, it has been near-impossible to redeem points for Qantas Business Class seats to Hawaii. But this changed when Qantas brought its Boeing 747 jumbo jet … Continued
Last month, the Hong Kong government ended its regulation of fuel and airline-imposed surcharges. This made it once again possible for airlines to add on their own surcharges to the cost of flights, including award tickets. A month later, some Qantas partner airlines have indeed increased their carrier charges on award bookings departing from Hong … Continued
Travelling with children in Business class can be fraught with peril. But it’s not just the children that can cause problems. Some adults flying in Business would prefer that there were no children. But few take matters into their own hands! AFF member ermen had a strange experience recently while flying with his young children on a … Continued
Many of us enjoy using airport lounges when flying. Lounge access is a great way to grab some food, freshen up with a shower, get some work done or simply relax before departure. For Business and First Class passengers, as well as frequent flyers with elite airline status, lounge access is generally complimentary. But if … Continued
If you’ve been thinking about joining the Singapore Airlines KrisFlyer frequent flyer program, now is a good time to do so! There are many compelling reasons to sign up. And not only is it free to join, but Singapore Airlines is currently giving away 500 free KrisFlyer miles to new members as a welcome bonus. … Continued
Virgin Velocity Gold and Platinum members will finally receive lounge access in Hong Kong when flying with Virgin Atlantic to London. In even more welcome news, Velocity Platinum members will also receive arrivals lounge access at London’s Heathrow Airport after arriving on a Virgin Atlantic flight. The new Virgin Atlantic lounge access arrangements for Velocity Frequent … Continued