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Canada

Canada Introduces Air Passenger Protections

If you’re flying to, from or within Canada, you’re now entitled to up to $1,000 in compensation if your flight is delayed or cancelled. And if you’re bumped from a flight due to overbooking, you could receive up to $2,400. As part of new Air Passenger Protection laws, airlines in Canada are also now required … Continued

20 Jul 2019 Post Flight

Why Business Class can be Cheaper than Economy

Premium airline cabins normally command a significant price premium over Economy. But, occasionally, Business class tickets are in fact cheaper than Economy! AFF members have discovered multiple examples of Virgin Australia Business fares that were cheaper than Economy class on the same flight. So, why does this happen… and why would anyone still book an Economy … Continued

19 Jul 2019 Planning & Booking
How to Get an Exemption to Leave Australia

Qantas Denies Boarding for Damaged Passport

An AFF member is $1,500 out of pocket after Qantas denied them boarding due to minor passport damage. While an unfortunate mistake by the passenger, the airline also could have done more to resolve the situation. Cossie was flying from Canberra to Jakarta with Qantas. This member was also booked to continue from Jakarta to Amsterdam … Continued

18 Jul 2019 Flight Reviews
Delta Air Lines Boeing 717 at Montreal Airport

Delta Updates Comfort+ Fare Classes

Delta has re-jigged the fare classes used for its Comfort+ and Premium Select cabins, resulting in changes to Velocity Frequent Flyer earning. Delta is now using both “W” and “S” fare classes for its domestic Comfort+ product. The “S” class was previously used for Discount Economy tickets, causing some concern that the change would result in … Continued

18 Jul 2019 Virgin Australia
Qantas has switched on two-factor authentication

Qantas Implements Two-Factor Authentication

Qantas Frequent Flyer implemented two-factor authentication on Monday, meaning members may now be required to enter an SMS verification code or answer security questions when accessing their accounts. Qantas’ two-factor authentication is designed to make frequent flyer accounts more secure and prevent fraud. But some AFF members are unhappy with the way it has been … Continued

17 Jul 2019 Qantas
Singapore Changi Airport Terminal 3 in March 2022

Free Lounge Access with Singapore’s Changi Transit Programme

Are you flying with Singapore Airlines, SilkAir or Air New Zealand through Singapore’s Changi Airport? Thanks to the Changi Transit Programme, you can get free lounge access or a shopping voucher while in transit! Eligible passengers connecting through Singapore on a round-trip booking can receive a SGD$20 gift voucher to use at almost any shop … Continued

16 Jul 2019 Airports & Lounges
reclining into passenger in economy seat behind

Seat Recline Etiquette: Passenger Refuses to Raise Seat During Meals

Advances in technology have made flying a much more pleasant experience than ever before. But when you’re hurtling through the sky in a confined space with hundreds of other passengers, arguments are sometimes inevitable. One of the biggest travel etiquette gripes among passengers is seat reclining. It’s an unwritten rule that, as a courtesy to … Continued

15 Jul 2019 In Flight
LATAM Airlines 787

How to Save on LATAM Airlines Flights in Peru

Internal flights within Peru – and South America in general – can be expensive. This is especially so if you’re booking in Australia. But there is a trick to save a small fortune on flights within South America. Many Australians prefer to use LATAM Airlines as it’s a Oneworld airline, a Qantas Frequent Flyer partner … Continued

14 Jul 2019 LATAM Airlines
Manila Philippines

The Ultimate Manila Stopover Guide

Ninoy Aquino International Airport in Manila is the gateway to the Philippines and a hub for Philippine Airlines. The airport has come a long way in recent years, but frankly, it’s still not a great airport – especially if you have to change terminals. So, what should you know if you have a stopover in … Continued

13 Jul 2019 Stopover Guides
Oneworld airlines crew 20th birthday cake

Podcast #15: The Qantas Oneworld Award

Learn how to fly around the world using your Qantas Frequent Flyer points with the Qantas Oneworld Award, also known as the Oneworld Classic Flight Reward! In Episode 15 of the AFF on AIR podcast, Matt chats to James Green, an award travel consultant at Frequent Flyer Solutions. This episode also includes the latest frequent … Continued

13 Jul 2019 AFF on Air Podcast

The Qantas Oneworld Award – AIR015

  Learn how to fly around the world using your Qantas Frequent Flyer points as Matt chats to James Green, an award travel consultant at Frequent Flyer Solutions. This episode also includes the latest frequent flyer news and discussion on redeeming Alaska Airlines miles.   Episode contents: 0:45 – Fortnightly news round-up 4:10 – Interview … Continued

13 Jul 2019 AFF on Air (blubrry)