An AFF member has acknowledged the outstanding Qantas service they received from the airline’s ground staff at Brisbane Airport this week. Stevo.1702 was flying from Townsville to Roma with a very tight connection in Brisbane. On any other day, this member would have missed the connection. But the Qantas staff went above and beyond ensuring not … Continued
The internet is littered with negative reviews about Air China. But are these reviews justified? What’s it really like to fly Air China Economy class? AFF member trentusjuventus recently put the Beijing-based Star Alliance carrier to the test, flying Economy from Taipei to Europe and back. Though initially hesitant to fly Air China Economy class, they had … Continued
Virgin Australia has added much-needed competition to the Melbourne-Hong Kong route, and will also soon begin daily services from Sydney to Hong Kong. Fares on Virgin Australia to Hong Kong may be great value, but Virgin isn’t just competing on price! As AFF member clipped_wings recently discovered, Virgin’s “the business” class is a top-notch product. This member recently … Continued
Virgin Australia has come under fire over its poor in-flight entertainment options on domestic flights. Virgin’s Boeing 737 aircraft aren’t fitted with seatback entertainment screens. Instead, passengers can stream content to their own mobile devices via the Virgin Australia Entertainment App. There is nothing inherently wrong with Virgin in-flight entertainment being streamed to passengers’ mobile … Continued
An AFF member who recently flew Thai Airways Business class believes the experience was poor value for money. SCW flew Thai Business class from Sydney to Lahore via Bangkok. The cabin crew were great. But in this member’s opinion, the Business class seats, catering and in-flight entertainment were all below-par. I recently flew Thai business SYD-Bangkok-Lahore … Continued