Low-cost carrier Scoot will rename its business class product to ScootPlus from 2 September 2019. Scoot says that the name change “seeks to better reflect the product customers will experience on board”. With the name change, Scoot aims to position ScootPlus as closer to “Premium Economy” on other airlines. In reality, ScootBiz was always a premium … Continued
Qantas passengers flying from Bali’s Denpasar Airport could soon be offered a brand new lounge experience. The airline is currently trialling a new “pre-flight service” in Denpasar, in partnership with the Novotel airport hotel. Early reports suggest that it’s a vast improvement over the current Qantas lounge arrangements in Bali. Qantas Business passengers, as well … Continued
We often hear horror stories about airline delays that have been handled so badly that the situation turns from an inconvenience into a nightmare. But this week, an AFF member has actually complimented an airline on the professional and efficient manner in which they dealt with a significant delay. luxury-lizard was flying from Frankfurt to … Continued
An AFF member is $1,500 out of pocket after Qantas denied them boarding due to minor passport damage. While an unfortunate mistake by the passenger, the airline also could have done more to resolve the situation. Cossie was flying from Canberra to Jakarta with Qantas. This member was also booked to continue from Jakarta to Amsterdam … Continued
Trans Wold Airlines, or TWA, may have ceased operations in 2001. But a brand new hotel at New York’s John F. Kennedy International Airport allows guests to take a step back in time and relive the TWA experience. The TWA Hotel at New York JFK Airport opened just one month ago. Located at JFK’s Terminal … Continued