Qantas Denies Boarding for Damaged Passport

An AFF member is $1,500 out of pocket after Qantas denied them boarding due to minor passport damage. While an unfortunate mistake by the passenger, the airline also could have done more to resolve the situation. Cossie was flying from Canberra to Jakarta with Qantas. This member was also booked to continue from Jakarta to Amsterdam … Continued

TWA Hotel at New York’s JFK Airport

Trans Wold Airlines, or TWA, may have ceased operations in 2001. But a brand new hotel at New York’s John F. Kennedy International Airport allows guests to take a step back in time and relive the TWA experience. The TWA Hotel at New York JFK Airport opened just one month ago. Located at JFK’s Terminal … Continued

Uzbekistan is the Perfect Holiday Destination

There are some incredible sights on our planet. But the most famous feats of architecture – places like Machu Picchu, Angkor Wat and the Pyramids of Giza – all have one thing in common: they’re overrun by tourists. If you’ve ever visited a popular tourist attraction, you’ve probably had to queue up for ages to buy … Continued

AFF Member on Diverted Cathay Pacific Flight

Passengers on a Cathay Pacific flight from Hong Kong to Melbourne last Friday were given $30 worth of meal vouchers after their flight was diverted to Darwin, resulting in a 14-hour delay. AFF member pn1 was on the diverted Cathay Pacific flight CX105, which departed Hong Kong just after midnight on 25 May. The Airbus A350 … Continued