Trip Reports & Reviews

Trip Reports & Reviews is a popular topic at the Australian Frequent Flyer. In this category Australian Frequent Flyer members report and review flights, hotels and airport lounges.

Virgin Australia 737 economy class

Virgin Australia 737 Economy Review (Darwin-Melbourne)

The Boeing 737-800 is the backbone of Virgin Australia’s domestic fleet. In this review, we put Economy class to the test on one of the longest domestic routes in Australia. How does Virgin’s service stack up against rival Qantas? Flight Details Flight number VA1464 Route Darwin (DRW) to Melbourne (MEL) Aircraft type Boeing 737-800 Class … Continued

19 Sep 2019 Flight Reviews
Emirates Lounge, Melbourne

Review: The Emirates Lounge, Melbourne

The Emirates Lounge in Melbourne has been open since the end of 2015, and offers a very pleasant space to wait for your international Emirates or Qantas flight. Lounge Details Airline Emirates Airport Melbourne (MEL), Australia Terminal Terminal 2 (International) Location Up the escalator near gates 9 & 10, across from The House Lounge Opening … Continued

Qantas 747 Business Class

Qantas 747 Business Class Review (QF28 Santiago-Sydney)

Qantas currently flies 4x weekly between Sydney, Australia and Santiago, Chile using Boeing 747-400s. (This route will switch to a daily Boeing 787-9 Dreamliner service from 24 June 2020.) This review covers the Qantas 747 Business Class service on the upper deck of flight QF28 from Santiago to Sydney. Flight Details Flight number QF28 Route Santiago … Continued

4 Sep 2019 Flight Reviews
Air Canada business class

Air Canada 787 Business Class Review

Air Canada flies from three Australian cities to Vancouver. There are daily Boeing 777 flights from Sydney to Vancouver, and the Star Alliance carrier flies daily from Brisbane and 4x weekly from Melbourne to Vancouver using Boeing 787 Dreamliners. AFF member mel-world recently flew in Air Canada Business Class on the Boeing 787-9 Dreamliner from Melbourne … Continued

25 Aug 2019 Flight Reviews
Scoot Plus cabin on the 787

ScootBiz Class Renamed to ScootPlus

Low-cost carrier Scoot will rename its business class product to ScootPlus from 2 September 2019. Scoot says that the name change “seeks to better reflect the product customers will experience on board”. With the name change, Scoot aims to position ScootPlus as closer to “Premium Economy” on other airlines. In reality, ScootBiz was always a premium … Continued

21 Aug 2019 Flight Reviews
Alcohol whiskey glasses at airport

Qantas Trials New Bali Lounge

Qantas passengers flying from Bali’s Denpasar Airport could soon be offered a brand new lounge experience. The airline is currently trialling a new “pre-flight service” in Denpasar, in partnership with the Novotel airport hotel. Early reports suggest that it’s a vast improvement over the current Qantas lounge arrangements in Bali. Qantas Business passengers, as well … Continued

Singapore Airlines A380

Singapore Airlines Handles Delay Flawlessly

We often hear horror stories about airline delays that have been handled so badly that the situation turns from an inconvenience into a nightmare. But this week, an AFF member has actually complimented an airline on the professional and efficient manner in which they dealt with a significant delay. luxury-lizard was flying from Frankfurt to … Continued

30 Jul 2019 Flight Reviews
How to Get an Exemption to Leave Australia

Qantas Denies Boarding for Damaged Passport

An AFF member is $1,500 out of pocket after Qantas denied them boarding due to minor passport damage. While an unfortunate mistake by the passenger, the airline also could have done more to resolve the situation. Cossie was flying from Canberra to Jakarta with Qantas. This member was also booked to continue from Jakarta to Amsterdam … Continued

18 Jul 2019 Flight Reviews
Twa Hotel JFK Airport

TWA Hotel at New York’s JFK Airport

Trans Wold Airlines, or TWA, may have ceased operations in 2001. But a brand new hotel at New York’s John F. Kennedy International Airport allows guests to take a step back in time and relive the TWA experience. The TWA Hotel at New York JFK Airport opened just one month ago. Located at JFK’s Terminal … Continued

17 Jun 2019 Hotel Reviews
Samarkand, Uzbekistan

Uzbekistan is the Perfect Holiday Destination

There are some incredible sights on our planet. But the most famous feats of architecture – places like Machu Picchu, Angkor Wat and the Pyramids of Giza – all have one thing in common: they’re overrun by tourists. If you’ve ever visited a popular tourist attraction, you’ve probably had to queue up for ages to buy … Continued

12 Jun 2019 Destinations
Flight delayed board

AFF Member on Diverted Cathay Pacific Flight

Passengers on a Cathay Pacific flight from Hong Kong to Melbourne last Friday were given $30 worth of meal vouchers after their flight was diverted to Darwin, resulting in a 14-hour delay. AFF member pn1 was on the diverted Cathay Pacific flight CX105, which departed Hong Kong just after midnight on 25 May. The Airbus A350 … Continued

30 May 2019 Flight Reviews