Trip Reports & Reviews

Trip Reports & Reviews is a popular topic at the Australian Frequent Flyer. In this category Australian Frequent Flyer members report and review flights, hotels and airport lounges.

Air Canada business class

Air Canada 787 Business Class Review

Air Canada flies from three Australian cities to Vancouver. There are daily Boeing 777 flights from Sydney to Vancouver, and the Star Alliance carrier flies daily from Brisbane and 4x weekly from Melbourne to Vancouver using Boeing 787 Dreamliners. AFF member mel-world recently flew in Air Canada Business Class on the Boeing 787-9 Dreamliner from Melbourne … Continued

25 Aug 2019 Flight Reviews
Scoot Plus cabin on the 787

ScootBiz Class Renamed to ScootPlus

Low-cost carrier Scoot will rename its business class product to ScootPlus from 2 September 2019. Scoot says that the name change “seeks to better reflect the product customers will experience on board”. With the name change, Scoot aims to position ScootPlus as closer to “Premium Economy” on other airlines. In reality, ScootBiz was always a premium … Continued

21 Aug 2019 Flight Reviews
Alcohol whiskey glasses at airport

Qantas Trials New Bali Lounge

Qantas passengers flying from Bali’s Denpasar Airport could soon be offered a brand new lounge experience. The airline is currently trialling a new “pre-flight service” in Denpasar, in partnership with the Novotel airport hotel. Early reports suggest that it’s a vast improvement over the current Qantas lounge arrangements in Bali. Qantas Business passengers, as well … Continued

Singapore Airlines A380

Singapore Airlines Handles Delay Flawlessly

We often hear horror stories about airline delays that have been handled so badly that the situation turns from an inconvenience into a nightmare. But this week, an AFF member has actually complimented an airline on the professional and efficient manner in which they dealt with a significant delay. luxury-lizard was flying from Frankfurt to … Continued

30 Jul 2019 Flight Reviews
How to Get an Exemption to Leave Australia

Qantas Denies Boarding for Damaged Passport

An AFF member is $1,500 out of pocket after Qantas denied them boarding due to minor passport damage. While an unfortunate mistake by the passenger, the airline also could have done more to resolve the situation. Cossie was flying from Canberra to Jakarta with Qantas. This member was also booked to continue from Jakarta to Amsterdam … Continued

18 Jul 2019 Flight Reviews
Twa Hotel JFK Airport

TWA Hotel at New York’s JFK Airport

Trans Wold Airlines, or TWA, may have ceased operations in 2001. But a brand new hotel at New York’s John F. Kennedy International Airport allows guests to take a step back in time and relive the TWA experience. The TWA Hotel at New York JFK Airport opened just one month ago. Located at JFK’s Terminal … Continued

17 Jun 2019 Hotel Reviews
Samarkand, Uzbekistan

Uzbekistan is the Perfect Holiday Destination

There are some incredible sights on our planet. But the most famous feats of architecture – places like Machu Picchu, Angkor Wat and the Pyramids of Giza – all have one thing in common: they’re overrun by tourists. If you’ve ever visited a popular tourist attraction, you’ve probably had to queue up for ages to buy … Continued

12 Jun 2019 Destinations
Flight delayed board

AFF Member on Diverted Cathay Pacific Flight

Passengers on a Cathay Pacific flight from Hong Kong to Melbourne last Friday were given $30 worth of meal vouchers after their flight was diverted to Darwin, resulting in a 14-hour delay. AFF member pn1 was on the diverted Cathay Pacific flight CX105, which departed Hong Kong just after midnight on 25 May. The Airbus A350 … Continued

30 May 2019 Flight Reviews
Garuda Indonesia A330-900neo

Garuda Indonesia Business Class Review

The flag carrier of Indonesia, Garuda flies from Sydney, Melbourne and Perth to Denpasar and Jakarta. Garuda Indonesia’s Business Class is a popular option for residents of Sydney, Melbourne and Perth when taking a holiday to Bali as the airline offers fully lie-flat beds on its Airbus A330s. By comparison, Jetstar and Virgin Australia offer … Continued

13 May 2019 Flight Reviews
Virgin Australia and Virgin Atlantic tails

Review: Virgin Economy from London to Sydney

Virgin Australia has been offering flights to London in conjunction with its partner Virgin Atlantic since May 2018. Velocity members can fly with Virgin Australia from Sydney or Melbourne to Hong Kong, connecting on a Virgin Atlantic codeshare flight from Hong Kong to London. Velocity members, of course, can earn full Velocity points and status … Continued

7 May 2019 Flight Reviews

Qantas Auckland Lounges are Tired & Dirty

Last week, the brand new Virgin Australia Lounge in Wellington received some serious criticism from an AFF member. But this week, Qantas has also come under fire for the quality of its lounges at one of its airports across the ditch. The Qantas Business and First Class lounges in Auckland are, frankly, in dire need … Continued