Is Loyalty a Trap?

You’re better off abandoning loyalty programs and forgoing status, according to one member. They believe loyalty has become increasingly meaningless as the relationship is skewed so heavily in favour of the business. Instead of reciprocating the loyalty shown by their customers, businesses are taking it for granted. In a recent experience with car rental agency … Continued

Qantas Lounge Access when flying Fiji Airways

Qantas Club members, as well as Gold and Platinum frequent flyers, have access to Qantas lounges when flying Qantas or Jetstar. In addition, Gold and Platinum members can access the lounge when flying on Emirates, or any of Qantas’ oneworld partner airlines. But does this extend to Fiji Airways? Does anyone know if you can … Continued

Qantas’ iPads Know All About You

Have you ever wondered how your Qantas flight attendant instantly knew your favourite drink, your preferred name, or perhaps where you worked? The answer is that Qantas knows more about you than you may think. The Customer Service Manager (CSM) on every Qantas flight has access to a whole range of information about their passengers … Continued

How to Get the Best Exchange Rate on Foreign Currency

When travelling overseas, you’ll need to obtain foreign currency. This week our members reveal the best ways to get a great rate and save money in the process! If you prefer to change cash in Australia, it’s best to avoid the major banks. Instead, smaller outlets that specialise in foreign exchange can often give you … Continued

Hire a car for just $1!

Hiring a car gives you the freedom to travel wherever you like, and at your own pace. But hire cars can also be expensive – especially if you’re after a one-way rental. The good news is that there’s a simple trick to hire a car for as little as $1 per day – and sometimes … Continued