If you’re planning to rent a vehicle or drive overseas using your Australian licence, you may need an International Driving Permit. It’s something that is often overlooked by Australian travellers, but it could cause a lot of problems for you if you don’t have one. An International Driving Permit (IDP) is essentially an internationally-recognised translation … Continued
One of the benefits of Virgin Australia status is the complimentary car hire loyalty program status match. If you have Gold or Platinum Velocity status, you can automatically receive an equivalent status level in either the Hertz Gold Plus Rewards or Europcar Privelege program. But which program is the better choice for your Velocity car … Continued
An AFF member is frustrated with their car rental agency after being falsely charged for excess mileage. Not only was the charge incorrect, but nutwood was not notified that the fee had been deducted from their credit card. The erroneous car rental charges were eventually refunded, but only after being disputed several times. It seems this … Continued
One member is furious after being ripped off by car rental company Hertz. This member hired a car in Perth, returning it to the airport with a full tank of petrol. Despite this, their credit card was later charged $26.39 for fuel. Another member reports a strikingly similar experience with Hertz. They not only returned … Continued
You’re better off abandoning loyalty programs and forgoing status, according to one member. They believe loyalty has become increasingly meaningless as the relationship is skewed so heavily in favour of the business. Instead of reciprocating the loyalty shown by their customers, businesses are taking it for granted. In a recent experience with car rental agency … Continued