Drink Refusal: Confusion in Qantas Club

One sober member this week was denied a fourth drink in the Qantas lounge due to the alleged enforcement of Responsible Service of Alcohol (RSA) rules. The RSA rule spruiked by the Qantas staffer was that they were not allowed to serve any more than three drinks in a ninety minute period. Qantas have defended … Continued

Qantas Loyalty not extended to Lounges

One member this week was unable to secure a Qantas codeshare flight on a return trip to Paris due to the route taken. The flight from Dubai to Paris had to be on an Emirates flight. As a Qantas Club member, our member was assured by the travel agent that access to the Emirates lounge … Continued

Cairns gets more international flights

While the rest of Queensland enjoys an economy that has until recently done well, things have not been so rosy up north. With what some would say is an over reliance on tourism, the businesses of Cairns and its environs have suffered in recent years. News this week that a new international carrier would soon … Continued

Getting creative with Airline Lounge food

One of the more popular topics to be found on our community discussion board is anything to do with food or wine. The way to a frequent flyer’s heart does appear to be via the stomach. While the inflight choices may be limited, our members also often spend a lot of their time in airline … Continued

When Duty Free is Gold

Airports are mistakenly thought by many to be there to service the airlines and its travellers. While that may have been the case up until late last century, the privatisation of the major airports has seen a quantum change in the focus of many airports. Thanks to their slightly different planning laws that generally are … Continued