This week our members discuss a common topic of debate – hotel room theft. Obviously you wouldn’t steal a TV or bed from a hotel room, but what about the little things like soap, shampoo and towels? While our members’ opinions somewhat divided on where the line should be drawn, most agree that disposal toiletries … Continued
Our members are divided over changes recently announced by Intercontinental Hotels Group to its loyalty program, IHG Rewards Club. Are the changes a positive thing for customers or not? A major part of the announcement is the creation of a new tier above Platinum, which is currently the highest tier. At the same time, IHG … Continued
Ahead of an upcoming trip to Canberra, one member asks for advice on hotels in the national capital from our community. I will be travelling to Canberra early May to receive an posthumous award on behalf of my father. I need somewhere central to stay, nice but not too expensive if you understand. It is … Continued
This week our members discuss the advantages and pitfalls of booking mystery hotels. Hotel booking sites Wotif.com, Lastminute.com.au and Hotwire.com are among a range of websites that offer such mystery hotel deals. Customers can blindly book a hotel, which remains a surprise until after the room has been paid for. The sites promise big discounts, … Continued
For a long time, Melbourne’s Hilton on the Park (HOP) has been a favourite amongst members. With Hilton Diamond status a benefit of Virgin Platinum, many of our members are elite members of the Hilton Honors program. Being close to the city but not in it, close to the MCG and looking after elite members … Continued