Frustration with forced seat changes

This week one member’s selected seating was arbitrarily changed at the gate leaving them frustrated and resentful at Virgin ground staff. Our member was flying Darwin to Brisbane on a Virgin flight and requested, and was then duly allocated seat 5C upon check-in. When our member proceeded to the gate, the gate scanner flashed red … Continued

Virgin and BP announce new partnership

Earning Frequent Flyer points for money you are spending anyway is always an attractive proposition. Fuel has become a significant expense for many and an easy way to earn Qantas points through the Woolworths/Caltex tie up. Many of the Caltex service stations also allow you to earn Myer One points as a double dip. While … Continued

Virgin’s lesson in tardiness

One platinum member this week is furious that they were pulled from a flight for arriving at the gate 15 minute prior to departure time. This resulted in our member having to fork out an additional $120 to catch a later flight. It would seem that Virgin made little effort to track our traveler down … Continued

Virgin gets Tiger’s Tail for $1

Australian aviation history is littered with incidences of companies trying to be a successful third domestic airline. Not long after deregulation, we had Compass Mark 1 and shortly after Compass Mark 2, both short lived. Impulse airlines soon stepped into the role, and it ran successfully until capital was cut off by its backers. As … Continued

Transcontinental Seat Wars

With the demise of the 767 as the Qantas mainstay for Transcontinental flights, much focus has been on its replacement, the Airbus A330. With Qantas operating aircraft that feature a 10 year old cabin, they were always going to struggle. After all, Virgin’s new deliveries featured a seat in Business Class that converted to a … Continued