Virgin Australia passengers have lost access to Air New Zealand airport lounges, unless flying across the ditch. The changes come amidst reports that Virgin will also soon start charging domestic lounge guests for spirits. The lounges available to Gold & Platinum Velocity members, as well as Business passengers, on international flights will now depend on … Continued
If you’re unhappy with your current airline of choice, the grass may look greener on the other side. But is it really worth taking the leap of faith and switching your airline loyalty? That’s the dilemma currently faced by one Platinum Virgin Australia flyer. While they’re feeling underwhelmed with Virgin, they don’t want to lose … Continued
Some members have had their frequent flyer accounts suspended after the airline accused them of breaking the program rules. These members have lost access to their frequent flyer points, plus status benefits such as lounge access, until an audit of their accounts is completed. It has been reported that Velocity Frequent Flyer is sending letters to members suspected … Continued
Virgin Australia last week announced two new long-haul routes. Melbourne-Los Angeles is back, and a new Perth-Abu Dhabi flight will also be added. As a result, Virgin will withdraw its 3x weekly Sydney-Abu Dhabi flights. Virgin’s Brisbane-Los Angeles service will also be reduced from daily to 6x weekly, with some of the remaining flights seeing … Continued
A Virgin flyer has been forced to pay for a new ticket on the spot after the airline lost all records of their booking. The reservation mysteriously disappeared after the first flight on the ticket had already been flown without incident. This member was flying from Canberra to Hobart, with a short layover in Melbourne. … Continued