A Virgin Status Tier Above Velocity Platinum?

This week our members ponder the possibility of Virgin Australia introducing a new Velocity status tier above Platinum. Currently, Virgin Australia has three status tiers; Silver, Gold and Platinum. But there is little incentive to continue flying with Virgin after qualifying for Platinum status each year. There is simply no higher status tier to aim … Continued

Compensation for Virgin Aircraft Downgrades?

Virgin Australia’s A330s feature one of the world’s best Business class products. Passengers can enjoy comfortable lie-flat beds with direct aisle access, a large entertainment screen and plenty of personal space. “the business”, as Virgin calls it, is offered on all Airbus A330 flights between the east coast of Australia and Perth. Unfortunately for Virgin … Continued

Complimentary Virgin Status Upgrades

It’s relatively well-known that Qantas will occasionally renew a frequent flyer’s status, even if the required number of status credits is not earned. But it seems Virgin Australia is also now upgrading its members’ status levels, even if they haven’t quite flown enough. One member recently had their status upgraded from Gold to Platinum, even … Continued

New Business Seats for Virgin’s 737s

As Virgin Australia expands its presence in Hong Kong and China (starting with the launch of Melbourne-Hong Kong flights this month), the airline is left with a small problem. Virgin will soon be using its small fleet of six wide-body Airbus A330 aircraft to fly to Asia. This means these aircraft will no longer be … Continued

Virgin Rescinds Points on Air New Zealand

Virgin Australia frequent flyers will no longer earn Velocity points or status credits when flying Air New Zealand across the Pacific from 1 November, 2017. From this date, points will only be earned when flying Air New Zealand across the Tasman or within New Zealand. Velocity Silver, Gold and Platinum members will also lose access … Continued