Virgin Business Passenger Refused Diet Coke

The recent changes to Virgin Australia’s Business class catering have come back to bite after a Virgin Business Class passenger was told they’d have to pay for a can of Diet Coke. Last Wednesday, Virgin stopped offering Business class guests complimentary snacks and drinks from the Economy buy-on-board menu. Business class passengers that would like … Continued

Velocity Points & Status Credits Giveaway

Velocity Frequent Flyer has reached 10 million members, and it’s launched a unique new promotion to celebrate. There are 3 parts to this “Pay Day” promotion: free bonus status credits, free bonus points and a double points offer. Free Velocity Status Credits Yesterday, Velocity gifted 10 bonus status credits to every single member. These status … Continued

Virgin Australia Increases Carrier Charges

Virgin Australia will increase the carrier charges payable in addition to Velocity points and taxes on Reward Seat bookings from 8 January 2020. On some routes, the Virgin Australia carrier charges are almost tripling. In an email to members, Velocity CEO Karl Schuster said that the changes “are necessary to cover increased airline operating costs”. … Continued

Virgin Australia to Fly to Haneda, Partner with ANA

Virgin Australia plans to commence daily flights to Tokyo’s Haneda Airport and launch a new partnership with Japan’s All Nippon Airways (ANA). Based in Japan, ANA has a 5-star Skytrax rating and is a member of Star Alliance. Subject to regulatory approvals, Virgin would commence daily flights from Brisbane to Haneda from 29 March 2020 using … Continued

Virgin Axes Samsung In-Flight Entertainment Tablets

Virgin Australia is axing its Samsung in-flight entertainment tablets in Business Class on domestic and short-haul international flights. From 30 September 2019, Virgin says that it will no longer load Samsung Galaxy tablets for Business Class guests on its Boeing 737 aircraft. Instead, passengers can stream entertainment to their own devices via the Virgin Australia … Continued